Experience

Prospect Labs

• Lithuania
• Advertising Services
• 1 - 100 Employee

• Head of Community

  • Jan 2022 - Present

  Vilniaus, Lithuania •Lead generation and growth hacking, academy, and agency •Helping Startups and SMBs to optimize leads and customer engagement via LinkedIn, email & social selling •We are focusing on individual customer needs, through tailored support If you would like to see how Prospect Labs can help you grow, please visit: prospectlabs.co

• Client Service and Customer Success Manager

  • Jun 2021 - Dec 2021

  Vilniaus, Lithuania



Girteka Group

• Lithuania
• Truck Transportation
• 700 & Above Employee

• Customer Care Manager

  • Mar 2021 - Jun 2021

  •Maintain business relations with existing company customers and ensure smooth customer service •Be a primary contact for the customer to handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery •Work in cooperation with colleagues to solve problems and ensure on-time delivery •Analize customer KPI and identify opportunities for improvement •Ensure timely and effective claim and demurrage management •Administrate international… Show more •Maintain business relations with existing company customers and ensure smooth customer service •Be a primary contact for the customer to handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery •Work in cooperation with colleagues to solve problems and ensure on-time delivery •Analize customer KPI and identify opportunities for improvement •Ensure timely and effective claim and demurrage management •Administrate international transportation documents Show less



Lithuanian Airports

• Lithuania
• Airlines and Aviation
• 100 - 200 Employee

• Aviation Security Inspector

  • Mar 2017 - Mar 2021

  Vilnius, Vilniaus, Lithuania •Communication with passengers, their reception •Participation and certification in training (Customer service standard training, Special needs passenger service training, Dangerous Goods Regulations training) •Providing proposals for the improvement of work processes and work resources that will help to improve the company's work and performance •Ensuring access of persons and vehicles to the airport control area •Vehicle inspection, screening of persons, screening of persons' hand… Show more •Communication with passengers, their reception •Participation and certification in training (Customer service standard training, Special needs passenger service training, Dangerous Goods Regulations training) •Providing proposals for the improvement of work processes and work resources that will help to improve the company's work and performance •Ensuring access of persons and vehicles to the airport control area •Vehicle inspection, screening of persons, screening of persons' hand luggage and personal effects, screening of hold baggage •Work with X-ray equipment •Carrying out surveillance, patrols, and other physical controls •Participation in the Vilnius Airport runway reconstruction project

• Aviation Security Junior Inspector

  • Jun 2016 - Mar 2017

  Vilniaus, Lithuania