Osvaldo Diaz
Operations Manager at DIXON BROS INC- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Flavio Rodriguez
Osvaldo is a tremendous multi-faceted employee. Has a great work ethic and introduces well thought out & proactive ideas.
Flavio Rodriguez
Osvaldo is a tremendous multi-faceted employee. Has a great work ethic and introduces well thought out & proactive ideas.
Flavio Rodriguez
Osvaldo is a tremendous multi-faceted employee. Has a great work ethic and introduces well thought out & proactive ideas.
Flavio Rodriguez
Osvaldo is a tremendous multi-faceted employee. Has a great work ethic and introduces well thought out & proactive ideas.
Credentials
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SORA (Security Registration Act) License
NJ STATE POLICE
Experience
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DIXON BROS INC
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United States
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1 - 100 Employee
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Operations Manager
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Oct 2018 - Present
Take charge of investigations that look into customer complaints with regards to product delivery and other transportation-associated issues Developed and implemented daily operations plans such as delivery routes, employee assignments and cost savings strategies. Trained drivers, helpers and support workers in techniques for maximizing efficiency. Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness. Coordinated with drivers to resolve any issues, problems or concerns that arise in transit or during delivery Develop important indicators that measure and show the effectiveness of the company’s transportation operations Show less
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J&S Anand Inc
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United States
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Corporate Recruiter
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Feb 2018 - May 2018
Used traditional and nontraditional resources for identifying Class A commercial tractor trailer drivers, such as social media, employee networking, and career fairs to oidentify and attract quality candidates. Screened resumes, interviewed candidates by phone or in person, administered appropriate assessments and reference/background checking, made recommendations to hire (or not to hire) and delivered employment offers for position openings. Determined whether candidates meet the company’s standards and guidelines by examining drivers' employment history, motor vehicle reports, physicals, and licensing classifications. Developed and maintained an excellent relationship with internal and external clients to ensure achievement of staffing goals. Build and maintained an active pipeline of qualified drivers, using Trello (ATS), an applicant tracing system. Managed applications/resume files and retention according to the company policy. Show less
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Postal Transport Inc
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United States
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Operations Assistant/Dispatcher
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Jun 2015 - Feb 2018
Managed the hiring/on-boarding process - scheduled interviews, conducted background checks, followed up on drug testing, prepared new hire paperwork, ensured I-9 compliance and conducted new hire orientation. Communicated pertinent employment information during delivery of employment offers (e.g., benefits, compensation, other company incentives, etc.). Developed and maintained strong relationship with customers and carriers to meet with the customer's goal and requirement. Conducted and processed company payroll, billing and auditing. Maintained contact with drivers to ensure timely deliveries. Followed DOT regulations, Hazmat federal regulations, complied with safety regulations and hours of services. Show less
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Prudential Financial
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United States
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Financial Services
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700 & Above Employee
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Customer Service Professional
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Jun 2014 - Mar 2015
Spoke with clients in a customer service environment regarding various short-term disability and long-term insurance policies. Received, processed, and answered client inquiries which are usually standard but may require you to research information within our client's extensive electronic internal library. Processed the disability claims and ensure proper related questions regarding short-term disability policies and help to confirm information, answer questions and complete any necessary transactions Meet and exceed our client's production, attendance, quality, and service goal Offer excellent customer service by providing complete and accurate information to clients in a multi-task, high-pressure environment that requires attention to detail. Show less
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Education
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2010 - 2013
Berkeley College-Woodland Park
Bachelor’s Degree, Criminal Justice/Safety Studies
Community
