Osney Lorenzo Pérez
Advocacy Case Coordinator at Orange County Rape Crisis Center- Claim this Profile
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Bio
Credentials
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Degree in Sociology
University of HavanaJul, 2010- Nov, 2024
Experience
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Orange County Rape Crisis Center
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United States
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Public Safety
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1 - 100 Employee
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Advocacy Case Coordinator
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Apr 2019 - Present
Staff crisis line and online helpline as scheduled, this includes in house shifts, SOC shifts, and OHL specific shifts, and act as a floater for shifts that are unfilled. Back-up on call 24/7 for any CST member emergencies that may arise regarding coverage of the crisis line; this is limited to staffing shifts when a CST member is experiencing an emergency as defined by agency protocol. Provide hospital response/advocacy as needed and/or dispatch other CST members for hospital response/advocacy. Provide supportive, trauma-informed crisis response and case management services (including but not limited to resources and referrals, safety planning, and support for sexual violence protective order preparation) to individuals impacted by sexual violence. Conduct client follow-up in person, via phone, and through email. Assist victims in filing for victim’s compensation as needed. Assist CST members with data entry tasks (i.e. attaching pdf. Files to electronic client records). Facilitate Companion Training sessions as needed. Work with Client Services Team (CST) to enter client data and create reports as needed. Maintain and update OCRCC’s resource database. Act as PREA point person and liaison with Orange Correctional Center and Orange County Jail. Work as a team member with other staff and volunteers in order to achieve the mission of the Center. Complete all relevant trainings and other tasks as required by the Client Services Director and the Crisis Response Manager. Participate and engage in staff meetings and retreats, in-service training, and regular supervision with the Crisis Response Manager. Maintain appropriate standards of confidentiality. Show less
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AM Ratail Group
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Raleigh-Durham, North Carolina Area
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Manager
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Feb 2017 - Apr 2019
• Coordinate daily customer service operations. • Monitor and maintain store inventory. • Assist management in planning and implementing strategies to increase sales, while maintaining relationships with current customers. • Evaluate employees’ performance reviews and identify hiring and training needs. Supervise and motivate staff to perform their best job. • Coach and support new and existing Sales Associates. • Suggest sales training programs and techniques. • Communicate with clients and evaluate their needs. • Create reports analyzing and interpreting retail data (e.g., revenues, expenses and competition). • Conduct regular audits to ensure the store functions at its higher level. • Monitor employees to adhere to company’s policies and guidelines. Show less
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University of Havana
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Cuba
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Education Administration Programs
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700 & Above Employee
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Professor and Researcher
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Sep 2010 - Jul 2016
In the center I made several activities. I gave lectures on porblación and development, sociology of the population. I organized several workshops of young people studying these issues in my home country. I was in the organizing committee of the IV Ibero-American Congress on Population (ALAP). In the center I made several activities. I gave lectures on porblación and development, sociology of the population. I organized several workshops of young people studying these issues in my home country. I was in the organizing committee of the IV Ibero-American Congress on Population (ALAP).
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Education
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2005 - 2010
University of Havana
Degree of Sociology, Population and Development
Community
