Experience

Beds n Dreams

• Australia
• Retail
• 1 - 100 Employee

• Manager

  • Jan 2023 - Present



Sydney Tools

• Australia
• Retail
• 100 - 200 Employee

• Sales Specialist

  • Jun 2022 - Feb 2023

  Achievements and responsibilities: • Top 3 salespersons since joining the company. • Increase the store's Google reviews by 50% in 90 days. • Manage all aspects of running the store. • Stock reorders from suppliers. • Identifying, qualifying, quoting, and closing new business opportunities. • Active contribution to our growth strategy and wider business plan. • Identifying, qualifying, quoting, and closing new business opportunities. • Maintaining an accurate and ongoing sales pipeline. • Delivery of results against set objectives.



Calima Group Pty Ltd

• Co-Founder and Managing Director

  • Apr 2017 - Jun 2022

  Achievements and responsibilities: • Increased business revenue by 500% every year. • Managed all aspects of operations and management of the business. • Trained and developed highly effective team members. • Strategised brainstorming and implementation of new business development initiatives. • Contributed to our growth strategy and wider business plan. • Identified, qualified, quoted, and closed new business opportunities. • Maintained an accurate and ongoing sales pipeline. • Delivered results against set objectives. • Managed the company's financial/human resources to create value and generate revenue.



ANZ

• Australia
• Banking
• 700 & Above Employee

• Banking Consultant

  • May 2021 - Mar 2022

  Achievements and responsibilities: • Considered for a promotion after 10 months of employment. • Provided customers with a seamless branch experience. • Met each customer's end-to-end banking needs across transaction activities and needs-based conversations. • Educated customers on digital solutions. • Provided advice and recommend customers with appropriate financial solutions. (bank accounts. personal loans, credit cards, car, and home insurance. • Identified home and investment lending opportunities, referred and booked appointments for customers to a qualified banker. • Identify business opportunities with commercial customers, and refer and booked appointments with qualified bankers. • Used CRM tools to contact customers, review their banking, and identify opportunities to help them with their current financial needs.



Macondo Market

• Co-Founder and Managing Director

  • Aug 2020 - Jan 2022

  Achievements and responsibilities: • Built a Facebook community of 35K+ followers. • Managed all aspects of operations and management of the business. • Sourced suppliers from South America able to meet ethical and environmental standards of the business. • Built the business e-commerce website. • Negotiated rates with multiple couriers to post locally and internationally from our warehouse located in South America, to customers located in USA, Germany, South Korea, Argentina, and Australia. • Got basic understanding of warehouse and logistics, customs, export and importation legislation, and taxes. • Outsourced marketing operations off-shore when the business required it. • Strategised brainstorming and implementation of new business initiatives. • Liaised with the off-shore marketing team to drive success to each campaign. • Maintained an accurate and ongoing sales pipeline. • Followed up customer satisfaction after every sale. • Led presence in different social and networking events, festivals to promote the business model, and products.



Chiropedic

• Australia
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Store Manager

  • Dec 2020 - May 2021

  Achievements and responsibilities: • Achieved top 3 sales representative for three years straight. • Contributed to increasing branch revenue by over 20% in 2018 and 2019. • Managed all aspects of running the store. • Trained and developed highly effective sales team members. • Identified, qualified, quoted, and closed new business opportunities. • Contribuited to our growth strategy and wider business plan. • Delivered results against set objectives.

• Sales representative

  • Dec 2017 - Dec 2020

  Achievements and responsibilities:• Welcomed customers.• Identified, qualified, and closed new business opportunities.• Maintained an accurate and ongoing sales pipeline.• Strategised brainstorming and implementation of new business development initiatives.• Contributed to our growth strategy and wider business plan.• Delivered results against set objectives.• Took customer payments in cash or via credit cards.• Identified current and future customer requirements by establishing rapport with potential and current customers.• Dealt with any inquiries, complaints and monitor customer service.• Banked store cash.• Performed stock takes.• Did store reorders• Responded to customer requests via telephone and email.



Casablanca Events Pty Ltd

• Business Development Manager

  • Mar 2017 - Jan 2020

  Achievements and responsibilities: • Contributed to increasing festivals size by 50% every year. • Identified, qualified, and closed new business opportunities. • Created and maintained strong relationships with executives in existing and new accounts. • Contributed to our growth strategy and wider business plan. • Improved internal processes. • Managed, grew and maintained our CRM database. Achievements and responsibilities: • Contributed to increasing festivals size by 50% every year. • Identified, qualified, and closed new business opportunities. • Created and maintained strong relationships with executives in existing and new accounts. • Contributed to our growth strategy and wider business plan. • Improved internal processes. • Managed, grew and maintained our CRM database.



BBVA en Colombia

• Colombia
• Financial Services
• 700 & Above Employee

• Lending Manager

  • May 2009 - Feb 2017

  Achievements and responsibilities: • Achieved top 10 lending manager of the year for 4 years, competing with 600+ peers. • Identified, qualified, and closed new business opportunities. • Inbound, and outbound calls, and appointment scheduling. • Created and maintained strong relationships with key contacts in existing and new accounts. • Contributed to our growth strategy and wider business plan. • Delivered results against set objectives. • Created innovative sales strategies by monitoring and evaluating market trends and competitive offerings. • Communicated regularly with the territory, regional and strategic managers for daily support and strategic planning for accounts.



red 4-72

• Operations Coordinator

  • Jan 2008 - Apr 2009

  Achievements and responsibilities: • Improved monthly reports processing/generating times by 90%. • Started with a team of 8 and ended my role leading and developing a team of 21. • Led the operations of the distribution network in my designated region. • Led and coached a team of 21. • Improved internal processes to efficiently deliver reports in a timely manner. • Achieved KPIs and branch delivery targets. • Designed and followed up on development plans for each team member.