Experience

MALASHA TECHNOLOGIES INC.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Navy ERP WFM Support Consultant @ SSP Command

  • Jan 2021 - Present

  Provide Navy ERP Work Force Management (WFM) support for SSP end users.Provide WFM inquiry support via phone, email, trouble ticket management, and Over Shoulder Support (OSS)Provide system support with regard to Org Mgmt, Personnel Admin,Time Entry, Training Success factors and FIORI Monitor Interface files (DONCADs, Daily MER, BiMER, and OPINS/NES) batch file via ZMON.Providing deployment support to all issues that may arise after new functionality/system changes appear in current production clients and the creation of release notes for command users.Closely monitor NHDSM help desk queues and provide custom reports; extract data from system tables as needed. Show less

• SAP Work Force Management(WFM) Consultant

  • Jan 2021 - Jul 2023



AitiConsulting

• Arlington, Virginia, United States

• Data Analyst

  • Nov 2019 - Jul 2023

  • Develop documentation for identified business scenario, processes, and procedures • Gain knowledge about business systems application (SAP) and integrated functions • Schedule and provide support for meetings and training sessions • Research issues and provide possible resolutions • Develop documentation for identified business scenario, processes, and procedures • Gain knowledge about business systems application (SAP) and integrated functions • Schedule and provide support for meetings and training sessions • Research issues and provide possible resolutions



Enterprise Car Sharing & Rental

• Netherlands
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Operations Assistant

  • May 2017 - Jul 2017



Atomis Rentals

• Manassas, Virginia, United States

• Operations Assistant

  • May 2014 - Aug 2016