Experience

MetaMedia

• United Kingdom
• Professional Training and Coaching

• Associate

  • Oct 2022 - Present

  Hybrid Operations and tech support associate Hybrid Operations and tech support associate



Deluxe Entertainment Services Group

• Software Support

  • Nov 2014 - Aug 2019

  Add user accounts, troubleshoot software issue on the back-end of our theater key distribution software. Database entry using Linux based software, and navigating using commands in both Linux and PSQL. Add user accounts, troubleshoot software issue on the back-end of our theater key distribution software. Database entry using Linux based software, and navigating using commands in both Linux and PSQL.



Deluxe Film

• Spain
• Investment Banking

• Exhibitor Support

  • Oct 2008 - Nov 2014

  • • Provide technical support for theaters, troubleshoot hard drive issues, KDM key issues, and assist with download of keys • Answer 1,000+ calls a month, in addition to emails • Work with studio client teams to ensure that the studio needs are met • Advise and assist co-workers with system training (FLICS, ALCHEMY and theater servers) • Create UPS shipping report for tracking movie shipments • Provide team support and encouragement • • Provide technical support for theaters, troubleshoot hard drive issues, KDM key issues, and assist with download of keys • Answer 1,000+ calls a month, in addition to emails • Work with studio client teams to ensure that the studio needs are met • Advise and assist co-workers with system training (FLICS, ALCHEMY and theater servers) • Create UPS shipping report for tracking movie shipments • Provide team support and encouragement



Electronics Discount Store

• United States
• Retail

• Store Manager

  • Jun 2007 - May 2008

  • Managed 4 employees • Customer Service, returns, exchanges and special orders • Computer technician • Accounting technician, processed deposits and withdrawals • Managed 4 employees • Customer Service, returns, exchanges and special orders • Computer technician • Accounting technician, processed deposits and withdrawals



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Counter Ops Agent

  • Jan 2007 - Jan 2008

  • Supervised employees, motivated leaders and helped them with organization and scheduling • Serviced Computer repairs, Virus cleaning, computer optimization, Hardware and Software diagnostics • Customer service inbound and outbound calls • Technology training for customers on how to use their electronics and software • Supervised employees, motivated leaders and helped them with organization and scheduling • Serviced Computer repairs, Virus cleaning, computer optimization, Hardware and Software diagnostics • Customer service inbound and outbound calls • Technology training for customers on how to use their electronics and software



Best Buy

• Retail
• 700 & Above Employee

• Sales Associate

  • Jan 2005 - Jan 2007

  Computer Sales, and Training • Technology training for customers on how to use their electronics and software Computer Sales, and Training • Technology training for customers on how to use their electronics and software



Gateway

• Nigeria
• Mobile Gaming Apps
• 1 - 100 Employee

• Sales

  • Jan 1999 - Sep 2004

  • Helped customers find computer solutions for them and their families • Organized all incoming shipments • Helped customers find computer solutions for them and their families • Organized all incoming shipments



FAO Schwartz

• United States
• Retail

• Sales

  • Jan 1999 - Jan 2000

  Selling Toys, Cash Register, Customer Service, Employee of the Month Selling Toys, Cash Register, Customer Service, Employee of the Month