Project Engineer

• Feb 2020 - - Saat ini

Junior Project Engineer

• Apr 2019 - Feb 2020

Onsite Engineer

• Agu 2018 - Apr 2019

Apprentice Technical Support Engineer

• Feb 2017 - Agu 2018

● First and second-line support for 15+ clients, including issues and troubleshooting for Microsoft Server 2008, 2012, 2012 R2, 2016, and 2016 R2● Active Directory administration● Office 365 administration and implementation● SharePoint administration and integration● Apple Mac administration and support● Worked on PCI project for a large multi-venue cinema● Assisted with implementation of high-availability, including SAN, project at a large company with over 20 servers● Implemented Intune mobile device management project for a fleet of iPads● Used Azure to deploy a cluster of virtual servers that were used for user profile roaming across the entire client business● Was often sent to client sites to work on rolling out/implementing projects and also to assist with supporting their offices● Achieved Employee of the Month in December 2017

Sales Colleague

• Nov 2016 - Feb 2017

- Was awarded Certificate of Achievement and Excellence for delivering Top Referrals for period 10- Lots of customer service experience - Was awarded Certificate of Achievement and Excellence for delivering Top Referrals for period 10- Lots of customer service experience

IT Technician

• Nov 2015 - Okt 2016

First line of support, all issues would come to me first to fixManaging IP Telephony services within the companyManaging broadband and phone billing First line of support, all issues would come to me first to fixManaging IP Telephony services within the companyManaging broadband and phone billing