Oscar Tineo
Service Dispatcher at Meridian Imaging Solutions, A Konica Minolta Company- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Meridian Imaging Solutions, A Konica Minolta Company
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Service Dispatcher
-
Nov 2022 - Present
Responsible for receiving and processing service requests, dispatching service technicians to various job sites, and ensuring that all service calls are handled efficiently and effectively in a timely manner. Responsible for maintaining accurate records of all service calls including job requests, work performed, parts used, and any other relevant information. Key Responsibilities: - Receive and process incoming service requests from customers or field technicians. - Dispatch and schedule service technicians to job sites based on availability, skills, and proximity. - Provided customers with status updates and estimated time of arrival for technicians. - Coordinated with service technicians to ensure timely completion of service calls. - Maintained accurate records of service requests, work performed, parts used, and other relevant information. - Inspected completed service calls to ensure quality work, customer satisfaction, and adherence to company policies and procedures. - Communicated with other departments to ensure that customer needs are met within a timely manner. - Participated in company safety programs Show less
-
-
-
Montgomery County Government
-
Government Administration
-
700 & Above Employee
-
After school program director
-
Mar 2022 - Mar 2023
Responsible for creating and managing an engaging after-school program for students of all ages. Planned and supervise a range of activities that provide a safe, fun, and nurturing environment for students to learn and grow.- Develop and implement after-school programs that provide students with a safe and nurturing environment to learn and grow. - Plan and supervise daily activities, including academic support, arts and crafts, sports, and other extracurricular activities. - Create schedules and calendars for the program and ensure that activities are age-appropriate and aligned with program goals. - Provide training and support to staff and volunteers on program expectations and procedures. - Manage program budgets, expenditures, and financial reports to ensure compliance with program guidelines. - Monitor program outcomes and evaluate the effectiveness of program activities. - Ensure the safety and well-being of all students in the after-school program. - Foster positive relationships with program families, community members, and school staff Show less
-
-
Child Care Specialist
-
Sep 2021 - Mar 2022
- Welcome children as they arrive and check that they are signed in by their parents or guardians.- Plan and organize age-appropriate activities and games for the children.- Ensure that children are picked up on time by their parents or guardians.- Prepare snacks or meals for the children as needed.- Ensure that the children adhere to established safety rules and procedures.- Communicate with parents or guardians about the children's progress, behavior, and other matters as needed.- Keep the play area clean and organized.- Take care of any first aid needs, such as administering medicine or treating minor injuries.- Maintain accurate records of attendance, activities, and incidents. Show less
-
-
-
-
Hiring Manager
-
Jun 2022 - Sep 2022
- Assisted in drafting job descriptions and posting job openings on various job boards. - Screened and reviewed resumes and cover letters of applicants. - Maintained applicant tracking system and updated candidate profiles. - Participated in the selection and decision-making process for hiring new employees. - Redesigned employee benefits package - Followed up with applicants on their status and provided feedback on their application status. - Maintained communication with various departments to identify staffing needs. - Reached out to every applicant who started an application but did not finish, to offer help and support in completing the process. Show less
-
-
-
Safeway
-
Brazil
-
Computer and Network Security
-
200 - 300 Employee
-
Dairy department Manager
-
May 2020 - Sep 2021
- Supervise the day-to-day operations of the dairy department, including managing inventory, ordering product, and overseeing the maintenance of equipment and facilities. - Ensure that all products are properly stocked, rotated, and merchandised according to company standards and policies. - Monitor sales trends and adjust inventory levels as necessary to meet demand. - Ensure compliance with all food safety and sanitation regulations, including proper handling and storage of all dairy products. - Develop and implement pricing and promotional strategies to drive department sales and meet revenue targets. - Analyze departmental financial reports to identify opportunities for improvement and cost-saving measures. - Collaborate with other departments to maximize overall store performance and customer satisfaction. - Maintain open communication with upper management regarding departmental performance and make recommendations for future growth and improvement. Show less
-
-
-
MILLER AND MCINTYRE CUSTOM BUILDERS INCORPORATED
-
United States
-
Construction Assistant
-
Jun 2018 - May 2020
-
-
Education
-
University of Maryland Global Campus
Bachelor's degree, Business Administration and Management, General