Experience

Lingocard

• United States
• Social Networking Platforms
• 100 - 200 Employee

• Intern

  • Feb 2023 - Present

  -Testing current products and identifying deficiencies to provide timely and meaningful feedback -Design test cases in TestRail and providing test execution based on the analysis of business requirements and technical specifications -Performing all types of manual testing for web and mobile applications -Performing smoke, functional, UI and regression testing for a mobile app -Improving bug reports and helping developers with bug fixing applying Chrome DevTools -Collecting and investigating log files for crashes, errors and exceptions -Comfortable working as a member of the integrated team as well as independently -Positive attitude and strong interest in learning new systems and skills Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Sales Professional, Trainer

  • Nov 2010 - Jan 2022

  -Responsible for training/mentoring employees, writing reports outlining strengths and weakness to ensure continual development -Advocating the customers in order to achieve the best possible user experience -Providing constructive/corrective feedback in the moment (or scheduled 1-on-1 later on) & communicate progress to leadership -Facilitate ongoing training and development when new Apple Operating Systems / Products are released -Align team on business objectives and track progress ensuring timely goal completions -Inform customers on our latest products and services helping the customer find the right solution. -Achieving one of the highest customer satisfaction rates of a flagship store. (92% Customer satisfaction) Show less