Oscar Pena

Automation & Robot Consultant at Gain & Co
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Location
Chicago, Illinois, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Microsoft Certified Technology Specialist: Office Visio 2007, Application Development (MCTS)
    Microsoft
    Apr, 2022
    - Sep, 2024
  • Production and Process Optimization
    AVIX SUITE - Process Lean Tools in one package
    Apr, 2022
    - Sep, 2024
  • Engage Certification
    ZoomInfo
    Feb, 2022
    - Sep, 2024
  • Sales OS
    ZoomInfo
    Feb, 2022
    - Sep, 2024
  • Cloud VoIP PBX
    Wildix
    Jan, 2022
    - Sep, 2024
  • Hubspot Academy
    HubSpot
    Dec, 2021
    - Sep, 2024
  • Standard First Aid, CPR and AED
    American Red Cross

Experience

    • Denmark
    • Business Consulting and Services
    • 1 - 100 Employee
    • Automation & Robot Consultant
      • Dec 2021 - Present

      Developed and implemented robotic automation solutions by scoping, conceptualizing, and pricing solutions that saved clients an average of $1 million annually and 250,000 labor hours. Helped grow two start-ups to $2 million in sales in 2022 by developing and launching five new services to the US market, with an average contract value of $80,000. Proactively led a critical project for our largest client, achieving an impressive 2-3 month turnaround from the original year-long timeline. Ensured timely delivery, exceeding client expectations and driving heightened customer satisfaction. Increased stakeholder engagement by delivering concise, data-driven progress reports that aligned stakeholders with project milestones, objectives, timelines, and outcomes. Engaged clients to assess and validate needs, aligning their requirements with our service offerings. Defined project scopes, deadlines, and deliverables and expertly negotiated contracts to safeguard our interests and ensure seamless project execution. Show less

    • Denmark
    • Information Services
    • 1 - 100 Employee
    • Commercial Development Associate
      • Dec 2021 - Present

      - Led client engagement and drove business expansion by analyzing online postings, connecting clients with third-party vendors, and utilizing sales, educational, and technical skills to guide them through diverse offerings, terms, and conditions. - Analyzed and interpreted website content to discern client needs and project prerequisites. - Served as primary liaison, guiding clients through offerings, terms, conditions, and payment structures. - Utilized refined cold-calling techniques and CRM software to cultivate leads and enhance customer relationships. - Orchestrated successful client-vendor meetings, resulting in synergistic collaborations and fruitful business agreements. - Demonstrated expertise in translating complex technical solutions into client-friendly language. - Fostered strong relationships with clients and vendors, cultivating a lasting professional network. - Played a pivotal role in exceeding ambitious sales targets, contributing significantly to corporate growth. Show less

    • Canada
    • Investment Banking
    • 700 & Above Employee
    • Facilities and Operations Associate
      • Aug 2021 - Jan 2022

      Organized and Maintained WPS SharePoint Site to establish efficient Project Management tasks through Microsoft-based Platform. Managed Capital Markets Front Desk Administration Tasks. Addressed General Inquiries from Prospective Clients, Staff, and Corporate Partners using Multi-line Phone System. Increased Cost Effective Ordering which resulted in 20% reduction in Weekly Orders while Satisfying 100% Office Needs Using SmartProcure Software. Facilitated Lost & Found Program, Parcel Tracking, Technology Loan Program, Mail Distribution, Courier Dispatching, and Overnight Shipping Services. Conducted Workspace Scheduling through Event Management Systems (EMS). Authorized Guest Registrations for Access Throughout all 4 Capital Markets Floors. Facilitated Set-Up & Breakdown of 3 Conference Rooms. Facilitated Daily Catering Breakfast and Lunch Orders for over 40+ Staff. Managed Contract Administration and Incident Reporting. Identified Technology Requirements for all Client Meeting Rooms. Scanned Business Cards for Company Partners and Clients. Ran Commissioning & Decommissioning Inspections. Show less

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Deckhand, Dock Data Management
      • May 2018 - Dec 2021

      Deckhand, Chicago River Boat Tours, Chicago, IL (2021-Present) Maintained safety of 200 passengers for every four hour rides Communicated with captain of vessel about the traffic on the Chicago River Assisted in preparing for charter rides Assisted in getting people on board safely Cleaned restrooms during ride Collected trash from bar Directed traffic Assisted food caters Practiced shut down procedures for our vessels Deckhand, Chicago River Boat Tours, Chicago, IL (2021-Present) Maintained safety of 200 passengers for every four hour rides Communicated with captain of vessel about the traffic on the Chicago River Assisted in preparing for charter rides Assisted in getting people on board safely Cleaned restrooms during ride Collected trash from bar Directed traffic Assisted food caters Practiced shut down procedures for our vessels

    • United States
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Data Processing Specialist
      • Mar 2021 - Aug 2021

      Processed photo enforcement camera violations using multiple Traffic Solution Software at a rate of 120 VPH (Violations per Hour). Maintained Satisfactory VPS (Violations Per Second) in four assignment areas on a daily basis. Reported Software issues with Development team and investigated solutions. Collaborated with team members and supervisors to develop more efficient processes. Processed photo enforcement camera violations using multiple Traffic Solution Software at a rate of 120 VPH (Violations per Hour). Maintained Satisfactory VPS (Violations Per Second) in four assignment areas on a daily basis. Reported Software issues with Development team and investigated solutions. Collaborated with team members and supervisors to develop more efficient processes.

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Assistant Manager and Receiving Lead
      • Oct 2020 - Mar 2021

      Authorized Invoices delivered by Third Party Supply Chains to verify delivery quality. Organized and distributed reports daily to Management team. Managed Data Entry for Temperature of Produce and Proteins to determine validity of company orders. Served as primary point of contact for Postal Deliveries to Human Resources, Engineering offices, and Front Office. Responsible for training new employees and establishing company expectations Authorized Invoices delivered by Third Party Supply Chains to verify delivery quality. Organized and distributed reports daily to Management team. Managed Data Entry for Temperature of Produce and Proteins to determine validity of company orders. Served as primary point of contact for Postal Deliveries to Human Resources, Engineering offices, and Front Office. Responsible for training new employees and establishing company expectations

    • United States
    • Higher Education
    • 700 & Above Employee
    • Tour Guide
      • Aug 2018 - May 2019

      I would personalize campus tours to families. I conducted regular check ups with my prospects, and answer any questions, give suggestions, and connect them with a Admissions Representative.

    • Public Relations Manager
      • Aug 2018 - May 2019

      Created Publications for Promotional Events using Design Software applicationsAttended weekly meetings reporting administrative tasks and projects.Managed the sales and marketing of brand merchandise.Contacted with out-of-network Professionals to host events and provide donations.Managed small trustees and assigned various daily tasks.

    • Intern Basketball Trainer
      • Jun 2017 - Sep 2017

      - Assisted Head Coach in equipment preparation. - Lead Introductory Activities with Athletic Clients. - Worked with Basketball training electronics. - Built and Maintained strong relationships with client and family members. - Conducted and Assisted Training Sessions with clients ranging Professional College Athletes, Ranked HS prospects, elementary children. - Assisted Head Coach in equipment preparation. - Lead Introductory Activities with Athletic Clients. - Worked with Basketball training electronics. - Built and Maintained strong relationships with client and family members. - Conducted and Assisted Training Sessions with clients ranging Professional College Athletes, Ranked HS prospects, elementary children.

    • United States
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Robotics Apprenticeship
      • May 2015 - Aug 2015

      As an apprentice, I learned basic programming while building my own Lego robots. Worked on project assignment where I exercised teamwork and creativity in creating a miniature bridge to simulate a city bridge with robots being able to drive on the bridge safely. As an apprentice, I learned basic programming while building my own Lego robots. Worked on project assignment where I exercised teamwork and creativity in creating a miniature bridge to simulate a city bridge with robots being able to drive on the bridge safely.

Education

  • Hope College
    Bachelor's degree, Mechanical Engineering
    2017 - 2021
  • Chicago Bulls College Prep
    High School Diploma
    2013 - 2017

Community

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