Lead Tasting Room Associate

• Apr 2023 - Present

- Upsell wine clubs and case specials to guests.- Covey our brand story to facilitate guests’ wine tasting experience and build brand customer retention. - Maintained confidentiality and sensitive information - Cash handling and POS- Focused on guest services and customer experience - Handled purchase transactions and assist with shipping duties with a high level of accuracy - Assist with inventory and quality control - Assist with training with hires - Created daily sales reports to present to managers and owners of the company. Show less

Tasting Room Ambassador

• May 2022 - Apr 2023

A Tasting Room Ambassador is responsible for representing Maryhill Winery in a positive and professional manner; upholding exceptional customer service including greeting and educating customers about the winery and our products while creating a fun and entertaining atmosphere where customers have an extraordinary and memorable experience as they taste wines. This position is assigned tasks of tasting room and bistro server working within a team in a fast-paced tasting room and bistro. Flexibility is a must in this position as the job requires switching tasks quickly. Show less

Delivery Driver

• Nov 2021 - Apr 2022

Server/Host/Expo

• Aug 2021 - Apr 2022

- Learning about and educating guests on our extensive craft beer, wine, and liquor program - Learning about and educating guests on our daily changing menu and how to properly pair food with beverage - Precise order taking and correctly sending information to the kitchen - Advanced communication skills to engage with management, kitchen, bar, and fellow team members regarding guest likes, dislikes, needs, potential issues, etc. - Providing guests with 5-star dining experience - Teamplayer Show less

Server/Host

• Nov 2020 - Jun 2021

Server

• Oct 2019 - Jul 2020

Assisting in the preparation of some menu items. Serving and/or delivering meals to residents in a prompt and courteous manner. Cleaning the kitchen and resident dining rooms. Assisting in the preparation of some menu items. Serving and/or delivering meals to residents in a prompt and courteous manner. Cleaning the kitchen and resident dining rooms.

Employee

• Nov 2018 - Dec 2018

Cashier

• Jan 2018 - Jun 2018