Experience

Core Schedule - Staff Rosters for Healthcare

• Customer Success Specialist

  • Jan 2022 - Present

  Tech start up Tech start up


UDC Finance Limited
• New Zealand
• Financial Services
• 100 - 200 Employee
• Customer Services Officer

  • Mar 2020 - Jan 2022


ANZ

• Australia
• Banking
• 700 & Above Employee

• Service Consultant

  • Jul 2019 - Feb 2020

  ▪ Updated customer accounts in computer system, including submitting payments and changing personal details▪ Enhanced customer satisfaction ratings by offering support to customer needs▪ Evaluated customer account information to assess current issues and determine potential solutions

• Overnight Solutions Specialist

  • Jan 2019 - Jul 2019

  ▪ Delivered fast, friendly and knowledgeable service for questions and service complaints▪ Displayed strong telephone etiquette, effectively handling difficult calls



Precision Trade Solutions

• Glaizer

  • May 2017 - Jan 2019

  ▪ Planned and executed projects for Housing New Zealand ▪ Met with clients to determine project requirements and provide cost estimates ▪ Provided detailed updates throughout project execution ▪ Offered project management support by overseeing deadlines and promptly reporting potential obstacles ▪ Planned and executed projects for Housing New Zealand ▪ Met with clients to determine project requirements and provide cost estimates ▪ Provided detailed updates throughout project execution ▪ Offered project management support by overseeing deadlines and promptly reporting potential obstacles