Oscar Bolivar

SaaS Account Executive at RMS Cloud
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Tampa Bay Area
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • Amazon Web Services: Data Analytics
    LinkedIn
    Aug, 2023
    - Nov, 2024
  • AI in Fintech Essential Training
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Startup Stories: Database Programmer Outsources His Skills
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • The 4-Hour Workweek (Blinkist Summary)
    LinkedIn
    Apr, 2023
    - Nov, 2024
  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Nov, 2024
  • Advance Twitter
    Social Media Academy Global
  • Contemporary Marketing Strategies
    Broward College
  • Customer Service Business Code
    Código Empresarial
  • ESL Program
    Universidad Panamericana de Cuenca
  • Facebook for Business
    Social Media Academy Global
  • Marketing Gourmet
    Formacion Gerencial Internacional
  • Marketing Research Seminar
    Universidad Panamericana de Cuenca
  • Real Estate Law
    Universidad de Cuenca
  • Strategic Marketing Course
    Universidad Panamericana de Cuenca
  • Systematic Processes Workshop
    Universidad Panamericana de Cuenca
  • The Social Media Marketing Mega Bundle
    Udemy
  • Venture Capital
    Udemy

Experience

    • Australia
    • Software Development
    • 100 - 200 Employee
    • SaaS Account Executive
      • 2023 - Present

      •Developed & executed inbound & outbound sales strategies utilizing HubSpot to target and acquire new clients. •Demonstrated exceptional communication skills through various channels, including email, cold-calling, and video communications. •Proficient in email marketing, social media marketing, and effective cold email tactics •Held a comprehensive sales role responsible for managing the entire sales cycle as the sole point of contact. Ensured seamless sales operations and successfully closed deals via Video Demonstration •Utilized a deep understanding of clients business flow to evaluate and identify their specific needs, strategies, and objectives based on their requirements •Conducted extensive industry and market research to identify potential opportunities and stay updated on emerging accommodation trends •Managed incoming demo requests, ensuring prompt responses and efficient coordination with potential prospects •Delivered impactful SaaS virtual demonstrations to prospective clients, effectively showcasing its features and benefits in a systematic and easily understandable manner •Fostered consistent engagement with prospects throughout the pre-demo and post-demo stages, promptly addressing inquiries and providing additional information to nurture relationships •Maintained accurate and up-to-date records in HubSpot, our assigned CRM system, ensuring data integrity and accessibility to facilitate efficient workflow management •Direct Communication with key stakeholders and C - Level Executives •Highly knowledgeable various PMS system including: Reservations, Channel Management, Revenue Management, IBE, CRM, Dynamic Pricing, Point of Sale (POS), Email Marketing, Trigger Marketing, Housekeeping Administration, Maintenance Administration, and Reports •Developed marketing materials for the software, ensuring effective communication and value proposition •Participated in the Tianguis Turistico in Mexico City 2023 Show less

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Account Executive
      • 2021 - 2022

      •Responsible for managing, engaging and proactively acquire new logo/customers contract, closing, upselling and cross-selling new product opportunities to Mid Market companies using our Database •Developed/established lasting relationships with key decision-makers in the supply chain industry to promote growth/retention in sales operations. Researched / identified new opportunities for account expansion, penetration and market enlargement •Upsold, Renewed & Demonstrated technical services, new products to supply chain customer accounts to establish and build relationships and satisfaction •Forecast and documented organization annual and quarterly profits and quotes (RFP/RFQ) •Negotiated and closed long-term agreements with new supply chain clients throughout the US. Proven ability to work independently and thrive in ambiguous environments •Directed operations in the supply chain industry such as shipping and receiving of wide range of products daily, coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing •Coaching, team management and leadership in Hiring / training (Trained) / recruiting new staff on job duties, compensation, team member vision, recruiting, commission (s), flexibility in company policies and safety procedures for rapid on boarding •Coordinated operations in dispatching of multiple drivers to accomplish daily delivery requirements, End-To-End logistics process management •Full sales cycle, only point of contact, sales operations, prospecting, closing sales role with a proven track record of sales quota over achievement, exceeding $1 million dollars in sales (metrics: consistently scale, surpassing 300% of sales quote targets) •Communication by interpersonal skills with C - Level Executives (DM Decision Makers) •Experience in testing, tracking, and continuously improving processes to increase efficiency and effectiveness. Demonstrated adaptability and productivity in fast-paced environment Show less

    • United States
    • Advertising Services
    • SaaS Account Executive
      • 2020 - 2021

      •Demonstrated exceptional communication skills through various channels and inside sales pipeline including email, cold-calling, and video communications (Demos – Webinars) to top DM/ C level executives. •Streamlined the management of demo requests (webinars), consistently delivering prompt responses and facilitating efficient coordination with potential prospects, showcasing exceptional organizational skills •Fostered consistent engagement with prospects throughout the pre-demo and post-demo stages, promptly addressing inquiries and providing additional information to nurture relationships •Built value and build relationships with existing customer accounts and contact possible prospects to uncover up-sell and create net new sales opportunities via sales presentations/presentations •Outbound sales lead activity targeting new and existing clients via Salesforce database to Decision Makers. Extensive communication skills via email, outbound phone (cold-call) and video communications •Nurtured deals from start to finish, including the successful negotiation of procurement processes. General prospecting into new accounts/logos, building pipeline as well as building solid lasting relationships with all existing customer accounts (Focused on mid-market Companies) •Communication with key stakeholders and C - Level Executives •Acquired new customer and manage existing accounts (via inside sales) contracts and agreements for approvals. Reviewed and adhered SaaS new contracts when billing within specified time frames. Achieved organizational sales goals over 150% sales quote targets as CSM •Inclusive involvement with managing renewal contracts and identifying/closing upsell/cross-sell opportunities through multiple services •Strong technical, analytical, and problem-solving skills: in depth knowledge / knowledgeable in Social Media Marketing, Web Development (SQL and Cloud), Web Design, Cybersecurity, technology, IT, SaaS Software platforms, low-code products and Startup Show less

    • United States
    • Medical Practices
    • 100 - 200 Employee
    • Project Manager
      • 2019 - 2020

      • Project management responsibilities within the healthcare industry, particular focus on pain management. Gained a thorough understanding of pain management best practices and the latest developments in healthcare security technology• Ability to effectively time manage resources, meet project goals and deadlines• Experience collaborating, reporting data and creating presentations to health care professionals and stakeholders to deliver 2high-quality patient care services• Proficient in managing projects related to the restructuring and implementation of 3rd party software processes technology, including the implementation of new pain management technologies, protocols, electronic medical record systems, and patient care programs Show less

    • Customer Success Manager
      • 2018 - 2020

      • Managed a large portfolio of customers in our database and conducted regular customer reviews/meetings to drive satisfaction and to increase revenue growth• As a proactive Customer Success Manager (CSM), managed patient experience, supporting in/out bound calls in both Spanish and English via consultative sales • Regularly scheduled support for procedures, cancellations, retentions and follow ups before/after procedures • Educated and customers on content, case studies and technical requirements for future procedures & systems • Provided cost expectations and maintained extensive CRM usage • Demonstrated ability to build and maintain strong relationships with clients and colleagues through excellent interpersonal skills and a personable nature• Experienced in working with diverse groups of people and able to effectively communicate and establish rapport • Solid track record of success in cultivating and nurturing professional relationships to achieve business objectives• Managed between 300 – 350 customer portfolios per month (Demonstrated exceptional customer service skills by consistently achieving 100% of monthly interaction targets with dedicated patients) Show less

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Senior Business Development
      • 2016 - 2018

      • Alorica were a 3rd party provider for American Express (finance), under B2B (business to business inside sales). Managed qualification of small business accounts (mid market accounts) as a Senior Business Development. • Communicated daily with B2B key stakeholders & C suite Executives (via outbound prospecting) • Inclusive lead the qualification, reporting process of new accounts (via direct customer solicitation). Qualification services, identification of target opportunities, management process for qualifying opportunities. • Exceeded quota / overachieved sales cycle month to month in the range of 85-100 sales (metrics: 300% over sales quota per month from January-December 2017; January-July 2018) Target attainment sales quota was between 25-35 sales per month • Data from first contact was assessed and reported on high volume of phone calls and provide following up to all to all, maintaining high quality standards of service and performance Show less

    • Ecuador
    • Hospitality
    • CEO & Founder
      • 2006 - 2016

      • Manage multiple projects. Built / developed dedicated professional services, conceptualize innovative ideas/ways to forecast, solving problems /solve problems, increase revenue growth and engage new business outreach via sales presentation / presentations. • Understanding lifecycles (external competitive markets and data), collaborating with marketing departments as well as a collaboration with productive influencers (vendor) to create retention, a brand / branding, content, data and newsletters • Developed clear and effective go to adaptable market strategies, communicated it to our internal / external customers’ accounts (create strategic partnership / partnerships). Generated new business by becoming highly organized and preparing brand marketing strategies (branding) & implemented coordination with Marketing Departments • Design, implemented / oversaw asset strategy, finance and creation of organization business plans, product management, impact operating budgets throughout the organization. Cold calling & email creation all the way to email marketing funnels • Overachieved sales quota month to month (upsell and cross-sell), in the range of 20-25 bookings per month via insight of price adjustment, over 200% sales quota (target quota quantitative was between 9-16 sales month) • Outgoing passion for an accountable creation and design in: sales policies, security, website policy, web design, PMS implementation, Channel Manager implementation, OTA integrations, high-quality product, regulations, organization policies, mission and vision policies and team compensation. Workflow & system implementation all on cloud platforms. (Via inclusive collaboration and communicating with cross functional teams) • Implemented and engaging a strategic approach to hiring, and staffing (training and hiring process), collaborative implementation, resulting in the creation of an optimal environment within the hotel. Show less

Education

  • Universidad de La Rioja
    Master of Business Administration - MBA
  • Universidad de La Rioja
    Major in Project Management
  • Excelsior University
    Bachelor's degree, Bachelor of Science in Business Administration
  • Universidad Panamerica de Cuenca
    Ingeniero en Ciencias Administrativas, Business Administration
  • Universidad Pan Americana de Cuenca, Ecuador.
    Associate’s Degree, Tecnico Superior en Administracion de Empresas
  • Lake Howell High School
    High School Diploma, High School/Secondary Diploma Programs

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