Chief Executive Officer

• 2023 - Present

Senior Platform Solutions Manager

• 2021 - 2023

Business Solutions Manager

• 2021 - 2021

Reporting to the Chief Information Officer (CIO): acted as the interface between business units and the Technology team, engaged business stakeholders to assess technology needs, managed business request prioritization, developed business cases, analyzed colleagues’ digital experience, and recommended strategies to improve it

Product Manager, Digital Services

• 2018 - 2021

• Studied the firm’s technology stack, collected feedback from colleagues about their technology experience, and produced a report that was used as the blueprint for the firm’s digital transformation efforts • Saved the firm $200k annually by analyzing challenges faced with a legacy technology setup, implementing a new one, then migrating 150+ users & their data over all while improving the end user experience • Served as the main link between Grant Thornton and external vendors… Show more • Studied the firm’s technology stack, collected feedback from colleagues about their technology experience, and produced a report that was used as the blueprint for the firm’s digital transformation efforts • Saved the firm $200k annually by analyzing challenges faced with a legacy technology setup, implementing a new one, then migrating 150+ users & their data over all while improving the end user experience • Served as the main link between Grant Thornton and external vendors by ensuring that the technical teams & executive teams on both sides are always informed • Led the agile transformation of the Digital & Innovation team and headed the first scrum team at the firm • Conducted over 60 interviews and ran over 30 sessions to understand technology challenges being faced by the firm • Acted as the Product Owner for a cloud-based document management platform used by 2,700+ colleagues

Founder

• 2016 - 2018

• Conceptualized the idea, conducted hundreds of user interviews, and finalized the value proposition of the platform • Prioritized the feature set and decided on the ones to be included in the Minimum Viable Product (MVP) • Designed the UX for the iOS mobile app on Adobe Photoshop and transformed it into a functioning prototype using InVision • Managed a positive relationship with the Toronto-based team that handled the development of the platform, resulting in 6… Show more • Conceptualized the idea, conducted hundreds of user interviews, and finalized the value proposition of the platform • Prioritized the feature set and decided on the ones to be included in the Minimum Viable Product (MVP) • Designed the UX for the iOS mobile app on Adobe Photoshop and transformed it into a functioning prototype using InVision • Managed a positive relationship with the Toronto-based team that handled the development of the platform, resulting in 6 additional months of free warranty • Produced all marketing content for the platform, including press kit, social media posts, video commercials, and landing page • Ran an Instagram marketing campaign which led to 47% growth in number of users over a 3-week period Show less • Conceptualized the idea, conducted hundreds of user interviews, and finalized the value proposition of the platform • Prioritized the feature set and decided on the ones to be included in the Minimum Viable Product (MVP) • Designed the UX for the iOS mobile app on Adobe Photoshop and transformed it into a functioning prototype using InVision • Managed a positive relationship with the Toronto-based team that handled the development of the platform, resulting in 6… Show more • Conceptualized the idea, conducted hundreds of user interviews, and finalized the value proposition of the platform • Prioritized the feature set and decided on the ones to be included in the Minimum Viable Product (MVP) • Designed the UX for the iOS mobile app on Adobe Photoshop and transformed it into a functioning prototype using InVision • Managed a positive relationship with the Toronto-based team that handled the development of the platform, resulting in 6 additional months of free warranty • Produced all marketing content for the platform, including press kit, social media posts, video commercials, and landing page • Ran an Instagram marketing campaign which led to 47% growth in number of users over a 3-week period Show less

Intermediate IT Consultant

• 2013 - 2014

• Selected out of 60 employees to lead a cross-functional team of 10 in planning and executing an IT Disaster Recovery drill, which was completed in 75% of the planned time • Served as the single point of contact between senior IT management and external consultants hired to harden SAP system security • Collaborated with 9 committee members to improve the annual department gathering, resulting in 40% increase in the number of satisfied employees • Mentored 3 new employees… Show more • Selected out of 60 employees to lead a cross-functional team of 10 in planning and executing an IT Disaster Recovery drill, which was completed in 75% of the planned time • Served as the single point of contact between senior IT management and external consultants hired to harden SAP system security • Collaborated with 9 committee members to improve the annual department gathering, resulting in 40% increase in the number of satisfied employees • Mentored 3 new employees during their start with the company, one of whom went on to successfully lead a major IT project only after 9 months of joining the company

Junior IT Consultant

• 2008 - 2013

• Received a letter of appreciation from the IT Executive Director for acting as the Master of Ceremonies of a major IT conference attended by 150 employees including IT management and executives • Headed a team of 10 to upgrade SAP Recruiting system to the latest release, utilizing the new intuitive and easy to use interfaces, making the staff of the Recruiting department more efficient • Led a cross-functional team of 4 to migrate SAP Recruiting system from SUN Solaris to IBM… Show more • Received a letter of appreciation from the IT Executive Director for acting as the Master of Ceremonies of a major IT conference attended by 150 employees including IT management and executives • Headed a team of 10 to upgrade SAP Recruiting system to the latest release, utilizing the new intuitive and easy to use interfaces, making the staff of the Recruiting department more efficient • Led a cross-functional team of 4 to migrate SAP Recruiting system from SUN Solaris to IBM AIX, improving response time by 20% • Supervised a team of 5 to migrate SAP HR system from Saudi Arabia to the Netherlands using an innovative mechanism, which resulted in 30% reduction in the project’s timeline • Managed a division-wide 6-month Oracle database upgrade project to enhance the security of our systems • Administered the company’s HR, Finance, & Recruiting SAP ERP systems (serving 54,000+ users), ensuring a 99.9% service availability

VP of Membership

• Jul 2012 - Jun 2013

• Surpassed all objectives set for the VP of Membership. As a result, our club achieved the President’s Distinguished Club Award (the highest award achievable by a toastmasters club) • Worked with the VP of Public Relations to promote Aljabal Toastmasters club and recruite new members • Coached my mentee in organizing and running her first toastmasters meeting successfully • Demonstrated superior communication and interpersonal skills in dealing with club members and… Show more • Surpassed all objectives set for the VP of Membership. As a result, our club achieved the President’s Distinguished Club Award (the highest award achievable by a toastmasters club) • Worked with the VP of Public Relations to promote Aljabal Toastmasters club and recruite new members • Coached my mentee in organizing and running her first toastmasters meeting successfully • Demonstrated superior communication and interpersonal skills in dealing with club members and guests, resulting in a noticeable increase in attendance Show less • Surpassed all objectives set for the VP of Membership. As a result, our club achieved the President’s Distinguished Club Award (the highest award achievable by a toastmasters club) • Worked with the VP of Public Relations to promote Aljabal Toastmasters club and recruite new members • Coached my mentee in organizing and running her first toastmasters meeting successfully • Demonstrated superior communication and interpersonal skills in dealing with club members and… Show more • Surpassed all objectives set for the VP of Membership. As a result, our club achieved the President’s Distinguished Club Award (the highest award achievable by a toastmasters club) • Worked with the VP of Public Relations to promote Aljabal Toastmasters club and recruite new members • Coached my mentee in organizing and running her first toastmasters meeting successfully • Demonstrated superior communication and interpersonal skills in dealing with club members and guests, resulting in a noticeable increase in attendance Show less