Osama Sayed Ewais

Logistics Management Specialist at Samsung Saudi Arabia
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English -
  • Arabic -

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5.0

/5.0
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Khaled Abdelall

Osama is exceptionally dedicated to his work, never stops till its done. I noticed his eye for details, teamwork spirit, and objectivity in every assignment. He is a highly focused person as well as analytical and can add to any team he is a part of. His energy to make things happen was contagious and it helped us achieve great goals. I have no doubt he will bring the same enthusiasm, rigor, and dedication to any organization he joins.

Abdulaziz Al Tayyar CSCM

What we can said for osama is the one of the employees who can plays a joker rules also he love to learn more and develop his self for a better career history.

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Credentials

  • Complete Investing Course (Stocks, ETFs, Index/Mutual Funds)
    Udemy
    Aug, 2022
    - Oct, 2024
  • Creating a Culture of Learning
    LinkedIn
    Oct, 2021
    - Oct, 2024
  • Microsoft Visio Professional
    Udemy
    Oct, 2021
    - Oct, 2024
  • Stress Management
    Udemy
    Oct, 2021
    - Oct, 2024
  • Building Your English Brain
    Udemy
    Sep, 2021
    - Oct, 2024
  • Fundamentals of Logistics, Supply Chain
    Udemy
    Sep, 2021
    - Oct, 2024
  • Inventory Management A-Z: Supply Chain & Business Operations
    Udemy
    Sep, 2021
    - Oct, 2024
  • Microsoft Excel - Excel from Beginner to Advanced
    Udemy
    Aug, 2021
    - Oct, 2024
  • BSCM In Progress
    APICS
  • CSCP In Progress
    APICS

Experience

  • Samsung Saudi Arabia
    • Saudi Arabia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Logistics Management Specialist
      • Apr 2021 - Present

      Order Management Forecasting / Demand Management with Sales – Marketing Team Production follow up Distribution & Replenishments Based On Regional Demand Supply Chain – Logistics Reports Management Logistics / Clearance Follow up-3PL Management Supply-Distribution Management MM Management – STK Transfer, STO, PO, Inventory Reports Logistics Cost Control Logistics Cost Tariff Master Management SABER Managements Order Management Forecasting / Demand Management with Sales – Marketing Team Production follow up Distribution & Replenishments Based On Regional Demand Supply Chain – Logistics Reports Management Logistics / Clearance Follow up-3PL Management Supply-Distribution Management MM Management – STK Transfer, STO, PO, Inventory Reports Logistics Cost Control Logistics Cost Tariff Master Management SABER Managements

  • Al-Hassan Ghazi Ibrahim Shaker Company
    • Saudi Arabia
    • Wholesale
    • 300 - 400 Employee
    • Supply Chain Demand Planning & Logistics Operation
      • Apr 2016 - Mar 2021

      Ensure the cycle of importing the goods from supplier to the WH Handling SAP Logistics & WH functions GI-Inbound-GR-STO Managing logistics functions, shipping, documentation, forwarders, and clearing progress for avoiding any clearing delayed Follow up shipment documentation and technical requirements such as COC and SCOC Pre Controlling / Follow Logistic / Clearing progress for avoiding any demerge or detention Experience in LC processing with banks Handling local Clearance activates with a 3PL company, Inbound & outbound to WH Handling 3PL invoices settlement with FI Handling all Brand master data Controlling the handling cost to avoid cost variation for protecting GM Planning & analysis for product Requirements, SOP, PSI Demand planning & forecasting Based on Previse Consumption. Distribution & Replenishments Based On Regional Demand. Monitoring of minimum stock level & Total Inventory Mgmt and stock aging reports Inventory quarterly cycle count for minting stock accuracy Suppler relation management Suppliers payment Management Negotiate price and terms with a supplier, vendor Show less

  • Samsung Electronics
    • South Korea
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Supply Chain Parts Planning & Logistics A.Supervisor
      • Dec 2013 - Mar 2016

       Service Parts supply is a delivery procedure of replacement materials requested by buyer according to the model and quantity asked and delivers the materials before its due date.  The scope of this procedure is started from the materials request from customer as replacement of defect materials up to the delivery and receive of materials by customers before the determined due date.  Coordinating service material supply to customers  Supply service material based on P/O received by customers in accordance to procurement lead-time fix by HQ.  Handling unplanned request and exceptional production for parts availability.  Managing Parts W.H  Make Planning & analysis for needed parts cooperating with Sales & marketing team in order to increase our fill ratio.  Forecasting for end of life (EOL) models to ensure about keeping parts.  Release payment for logistics cost incurred for service material supply.  Search GERP system for P/O received from customers.  Purchaser to confirm material incoming based on SVC requirement date. Request goods issue form Material Control department.  Creating ( Sales order - Delivery Order – Booking – shipment request & billing )  Follow Up SVC Parts KPI achievement ( Lead Time and Long pending )  Register DNA for Parts that we cannot supply to avoid customer claims  Check Inventory Availability  Open Reservation of Materials  Plan and Prepare for Shipping Show less

  • Vodafone Egypt
    • Retail Operation Sr. Staff
      • Jun 2010 - Dec 2013

       Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with a superior customer service. Applying FCR concept for all customers inquires. Follow up all customers related issues and provide timely feedback to Vodafone Egypt High Customers. Adhere to Customer Operations Department policies and procedures. Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. Handle all USB and mobile internet basic trouble shooting related issues. Supporting corporate queue by handling SME authorized and end-users inquires. Explore the required negotiation skills for making payments' deals when needed. Create a smooth communication channel with different departments to resolve customer problems  Applicable directly coordinate with customers to assist them with any questions or issues arising from their use of Vodafone’s business solutions and hardware. Implement high quality standards of Customer Service for High customers through exceeding all KPI’s threshold Show less

    • Customer Care Representative
      • Jun 2010 - May 2011

       Provide Vodafone Egypt High customers with all required information related to the company products and services with delighting them with a superior customer service. Applying FCR concept for all customers inquires. Follow up all customers related issues and provide timely feedback to Vodafone Egypt High Customers. Adhere to Customer Operations Department policies and procedures. Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. Handle all USB and mobile internet basic trouble shooting related issues. Show less

Education

  • Basic business skills acquisition (BBSA) Cairo university, Egypt
    Sponsored by the future generation foundation (FGF) Jan 2010 Training contents:, Business Administration and Management, General
    2010 - 2010
  • Beni Swif
    Faclty of Law, Legal Studies, General
    2004 - 2008

Community

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