Experience

Department of Education And Knowledge - ADEK

• United Arab Emirates
• Education Administration Programs
• 700 & Above Employee

• Crises mangement

  • Jan 2020 - Present



e& enterprise IoT & AI

• United Arab Emirates
• IT Services and IT Consulting
• 300 - 400 Employee

• Customer Service Representative

  • Jun 2020 - Mar 2021

  CALL CENTER AGENT Legacy Smart Employment (Outsourced by Authority of Social Contributions -Ma’an Government Abu Dhabi) May 5, 2020 – present • Assists by explaining with applicants calling inbound to avail of educational, food, medical and rental assistance provided by Ma’an Abu Dhabi Government thru its “Together We Are Good” program for Covid 19. • Ensures Covid relief assistance and Ma’an benefits are well-understood, and resolves complaints or misunderstanding on process. • Assists by providing information to callers inquiring about how to volunteer and contribute to Covid-related project and other Ma’an projects. • Does outbound calls to confirm/verify application information, get further information to repeal rejection, and to advise pick up schedule or other concerns not only for applicant but for volunteers and contributors. Show less



BE TECH vit college

• Student

  • Aug 2012 - Jan 2020