Technical Account Manager

• Apr 2023 - Present

Regional Security Presales Engineer

• Sep 2020 - Apr 2023

Presales Engineer

• Sep 2019 - Aug 2020

- Transfer industry, technical and product knowledge to customers, Sales & Presales Teams via written, verbal and all other possible presentation formats -Preparing and delivering all the required presentations and performing full Proof of Concept (POC) sessions to customers. - Preparing the technical/commercial proposals for customers as well as maintaining all documentation of such proposals and related contracts with accurate pricing and configurations. - Preparing and maintaining List Prices with defined discount levels, and assuring the costs are not disclosed except to the management in charge. - Make sure the proposed value propositions are well explained and deeply supported by customers’ technical decision-makers. - Communicating with consultants and other stakeholders (with the help of BD team) to assure that the offered products and solutions are approved by them. - Providing technical assistance to the Sales Team with focus on identifying the opportunities and developing new business accounts and verticals as per an agreed upon criteria. - Identifying market trends and new technologies to grow revenue/commercial opportunities. -Communicating with vendors and assure all opportunities are well registered and updated on vendors partners portals and/or vendor contact person(s). Vendors: fortinet - Sophos - Dell - HP - Cisco Show less

Senior Network Security Engineer

• Sep 2017 - Sep 2019

- Supporting and managing Security and network Solutions in the global security operations center to support multinational large enterprises security solutions across different countries. - implementing policy to improve the security of our network like port security, DHCP snooping, DAI and storm control (L2 Security) - Performed host, network penetration tests. - Creation/Review of Security Policies, Standards and Procedures. - Port scan servers using NMAP and close all unnecessary ports to reduce attack surface. - Knowledge of security testing tools including Metasploit ,NMAP , Nessus and other exploit frameworks . - Support and Maintain all IP telephony servers and related equipment including user IP phones. - Implemented the Policy Rules, DMZ and Zone Based Firewalling and Security Rules. - Implementing VPN Connections (Site to Site VPN, Remote Access VPN). - Deals with different Vendors of Firewall such Juniper SRX and netscreen - Fortigate - ASA firepower - Sophos. - Supports, Implement, configure and troubleshoot Microsoft Windows server 2008, 2012 and 2016 - Working with different Vendors such as Cisco, HP and Juniper. - Design, develop, implement and coordinate systems, policies and procedures. - Work closely with departmental managers to determine the maintenance and growth needs of the network. - Design and implement new solutions and improve resilience of the current environment. - Deal with the Outsource companies and represent the university. - Upgrade data network equipment to the latest stable firmware releases. - Configure CCTV device and access control server. - Training sessions to the students Show less

Network Engineer

• Sep 2015 - Sep 2017

-Responsible for Network security implementation Projects and Troubleshooting. -Working on various Networks and Security boxes including Routers, Switches, Firewalls, IPS, Endpoint .Security, Network access control . -Providing professional Service & Technical support for Cisco, And Non-Cisco Security Products -Handling Customers requests for Configuring and testing LAN/Security Solutions and related services. -Identifies, diagnoses, and resolves network problems. -Responsible for Network security implementation Projects and Troubleshooting. -Working on various Networks and Security boxes including Routers, Switches, Firewalls, IPS, Endpoint .Security, Network access control . -Providing professional Service & Technical support for Cisco, And Non-Cisco Security Products -Handling Customers requests for Configuring and testing LAN/Security Solutions and related services. -Identifies, diagnoses, and resolves network problems.

Network Administrator

• Apr 2014 - Sep 2015

- Working as a member of team responsible for installing and implementing Ministry of defense Core network including the installation of routers and switches (Cisco, HP). - System Planning & implementation and supporting for different Projects. - Identification of projects, government contracts and submission of proposals. - Technical troubleshooting and fixing communications loss problems. - Responsible of all Company servers including DHCP, DNS. - Providing End User Support for personal Desktops connected to the domain. - Implementing SNMP on devices to allow for network management. Show less

Network Engineer

• Aug 2013 - 2014

- Troubleshooting various network related issues. - Identify and resolve problems on high end Switches, Routers (Cisco). - Trouble shooting real time issues working with team. - Monitor server operations and performance. - Troubleshooting various network related issues. - Identify and resolve problems on high end Switches, Routers (Cisco). - Trouble shooting real time issues working with team. - Monitor server operations and performance.