Experience

Mile Hi Companies

• United States
• Warehousing and Storage
• 1 - 100 Employee

• Service Desk Analyst

  • Oct 2021 - Present



Sagility

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Desktop Support Technician

  • Sep 2019 - Oct 2021

• Command Center Support Specialist

  • Sep 2016 - Sep 2019

  Help desk, operations, processing shipping requests and equipment returns, data entering for nurse credentialing.



Career Connection

• Strategic Management Services
• 1 - 100 Employee

• IT Support Representative

  • Apr 2015 - Sep 2016

  * Contractor for IBM * Provided level 1 tech support for American Express employees, Trainer for new employees * Contractor for IBM * Provided level 1 tech support for American Express employees, Trainer for new employees



Fort Collins Museum of Discovery

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Programs Intern

  • Aug 2015 - Dec 2015

  * Develop a sound Music Outreach Trunk * Assist with museum events, outreach and programs * Develop a sound Music Outreach Trunk * Assist with museum events, outreach and programs



Press-One Customer Care Inc.

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Lead

  • Mar 2010 - Mar 2015

  * Settle customer complaints, Take phone orders & payments, Schedule service * Quality assurance * Classified advertisement * Settle customer complaints, Take phone orders & payments, Schedule service * Quality assurance * Classified advertisement



Union Colony Civic Center

• Greeley, Co

• Intern

  • Aug 2009 - Jan 2010

  * Handle single and series ticket sales * Experience with house management and lobby assistant * Worked on some advertising for shows * Handle single and series ticket sales * Experience with house management and lobby assistant * Worked on some advertising for shows



Sears Holding Company

• Greeley, Co

• Cashier/MCA/Jewelry Sales

  • Sep 2008 - Aug 2009

  * Built general cash handling skills * Provide correct ad signage * Knowledgeable Jewelry Sales * Built general cash handling skills * Provide correct ad signage * Knowledgeable Jewelry Sales



Water World

• Hyland Hills, Co

• Groups Sales Lead

  • May 2001 - Sep 2007

  Summer Job. * Group Sales Lead (2007) booking and coordinating large groups and birthday parties. * Cashier Lead (2006) supervised Guest Services and Cashiering staff * Guest Services (2003-2005) handles general quest complaints and special services available at the park. * Cashier/Host (2001-2002) handled cash and tickets throughout the park. Summer Job. * Group Sales Lead (2007) booking and coordinating large groups and birthday parties. * Cashier Lead (2006) supervised Guest Services and Cashiering staff * Guest Services (2003-2005) handles general quest complaints and special services available at the park. * Cashier/Host (2001-2002) handled cash and tickets throughout the park.