Network Systems Engineer

• Nov 2018 - Present

System Administrator

• Nov 2016 - Nov 2018

Responsibilities:• Manage overall administration of Windows System applications.• Perform various troubleshooting and maintenance operations in Windows Server environments. • Develop and manage Organizational Units.• Manage and create Group Policies.• Create and modify user account, security groups, and distribution list to protect company proprietary information.• Administer for Windows Server 2003-2012 and all related server services including FTP, AD, DNS, and DHCP.• Perform daily backup operation and ensuring files and system datas are successfully backed up to the appropriate media storage.• Manage vCenter Server which includes monitoring of tasks and events, also alerts.• Manage, create policies, configure and monitor Share Tech UR-960H firewall.• Manage and monitor Mdaemon Email server.• Creation, Management and Configuration of Virtual Machines, Clone and Templates.• Manage and deploy LUNS from IBM Storage to multiple Servers through fiber and iSCSI connection.• Monitors IBM Storage Infrastructure which includes allocation of storage space and troubleshoots issues.

Network Engineer

• Aug 2013 - Nov 2016

Responsibilities:• Configure DNS and DHCP servers.• Configure Cisco switches, routers, and wireless access points.• Configure Rapid-PVST, VLAN, port security, ether-channels on Cisco switches.• Configure NAT/PAT EIGRP, OSPF, and RIP on various routers.• Configure ACL on Cisco routers.• Configure DNS, SMTP, and DHCP servers.• Modify and maintain Share Tech firewall appliance.• Assist IT Manager in network planning and implementation.• Act as Team leader for IT technical support.

IT Technical Support

• Jan 2006 - Aug 2013

Responsibilities:• Configure IMAP, POP3/SMTP email clients.• Resolve connectivity issues, and maintains data and telecommunication connections.• Provide Tier II/other support per request from various constituencies.• Extensive background in assembling and repairing various PC systems.• Supports, add and moves, changes and installs requests for desktop computer hardware and software.• Assists network administrator in maintaining, improving, and documenting network wiring infrastructure.• Resolves problems with desktop hardware and standard software applications.• Helps maintain documentation on desktop systems and computer infrastructure.• Assists with the staging of newly purchased PC’s and printers, including initial setup and checkout, installation of system and application software, roll out to desktops, and training of users as needed.• Solves or escalates all software related desktop issues. This includes the installation and demonstration of such packages as Microsoft Windows, Microsoft Office, and other applications.• Repairs and troubleshoots all computer and peripheral hardware issues. This would include the computers, monitors, and various I/O devices like printers, scanners, etc.• Performs preventive and/or scheduled maintenance.• Performs network cabling when it’s necessary to add additional network connection for a new office staff and installation, setup of wireless connections.• Send daily productivity report to manager.