Ortencia Rosales
Receptionist at McDonald Worley PC- Claim this Profile
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Bio
Experience
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Receptionist
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Nov 2020 - Present
• Answer incoming calls; providing status updates for client’s cases, and transferring clients to paralegals upon request.• Created Excel spreadsheets for easy tracking of incoming mail and faxes.• Assist clients to meet with paralegals and/or attorneys.
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Sr. HR Administrative Specialist
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May 2015 - May 2020
• Logistic coordinator for new employee orientation, first day activities, and internal office moves. Includes training room setup, ensuring network/telephone access, following security protocols, and completing associated paperwork including data entry.• Manage confidential handling of personnel activities including tracking vacation, attendance, and time sheets in SAP; maintains organizational chart/headcount reports and process departmental organizational changes (i.e., recruiting… • Logistic coordinator for new employee orientation, first day activities, and internal office moves. Includes training room setup, ensuring network/telephone access, following security protocols, and completing associated paperwork including data entry.• Manage confidential handling of personnel activities including tracking vacation, attendance, and time sheets in SAP; maintains organizational chart/headcount reports and process departmental organizational changes (i.e., recruiting, terminations, transfers).• Answer and route inquiries, directing callers to the HR Operations Partners as needed for verification of employment requests.• Maintain several Outlook calendars, arrange meetings, luncheons, associate travel and celebratory departmental events; facilitate special project requests. Show more Show less
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H.R. Administrative Assistant
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Feb 2014 - May 2015
• Coordinate the preparation of Change of Status forms dealing with pay increases, employment, terminations, leaves of absence, data entry paperwork, etc.• Support full cycle of employee onboarding including preparation of job requisitions in iCIMS, drug/alcohol screening procedures, offer letters, new hire packages and company policy information, start date activities and orientation.• Process workflow and track progress of requirements to assess employees’ Fit-For-Duty and… • Coordinate the preparation of Change of Status forms dealing with pay increases, employment, terminations, leaves of absence, data entry paperwork, etc.• Support full cycle of employee onboarding including preparation of job requisitions in iCIMS, drug/alcohol screening procedures, offer letters, new hire packages and company policy information, start date activities and orientation.• Process workflow and track progress of requirements to assess employees’ Fit-For-Duty and Return-To-Work status. Show more Show less
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Office Manager
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Jun 2011 - Feb 2014
• Transcribe physical therapists’ handwritten notes into Adobe Publisher documents.• Generate & reconcile invoices from therapists’ notes for payment from various agencies.• Aftercare patient follow-up via direct calls; coordinated patients and physical therapists with home healthcare agencies.• Streamlined internal procedures to work efficiently.
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Executive Administrative Assistant
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Sep 2000 - Jun 2011
• Provided administrative support for principal and assistant principal (e.g., maintaining Outlook calendars, screening and responding to requests/concerns via phone and mail when appropriate, obtaining pertinent information to provide context & improve resolution for matters handled by them, etc.)• Grant preparation, payroll assistance, salary expense and benefits reporting & reconciliation for federal and local budgets in Excel and PeopleSoft.• Supervised and directed work assignments… • Provided administrative support for principal and assistant principal (e.g., maintaining Outlook calendars, screening and responding to requests/concerns via phone and mail when appropriate, obtaining pertinent information to provide context & improve resolution for matters handled by them, etc.)• Grant preparation, payroll assistance, salary expense and benefits reporting & reconciliation for federal and local budgets in Excel and PeopleSoft.• Supervised and directed work assignments for clerical staff and served as their back up during breaks and time off work • Greet guests, parents, teachers, students, administration staff at different events. Show more Show less
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Education
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Houston Community College