Experience

Topcon Positioning GB

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Service/Repair Technician

  • Feb 2020 - Present

  • Deliver support to senior technician in the completion of service and repairs for all survey and laser products, proficient in the use of ESD, EOS and always maintaining safe handling • Competent in completing all required documentation such as calibration certificate’s in line with company policy• Provide quotations and all order requirements to customers, always compliant with GDPR • Understand when product repairs cannot be completed in house and able to liaise with third party repair technicians by maintaining good working relationships with key stakeholders• Comply with all health and safety regulations, providing a lead within this area and implementing internal policies ensuring these are adhered to such as building registration, Covid procedures and DSE assessments• Completes risk assessments and method statements across the business e.g. Warehouse safety policy• Experienced in providing cover during sickness and annual leave for most areas of operations • Processing incoming orders, providing ETA’s to customers and giving advice over the phone

• Sales Administrator

  • Sep 2014 - Feb 2020

  • Ensure all customer orders are entered and fulfilled in a timely manner• Provided first point of contact advice over the telephone relating to product, price and availability• Competent in using the internal ERP system to complete orders, arrange delivery and maintain correct stock control levels• Responsible for preparing orders for deliver to customers UK wide and providing ETA’s to customers • Completed quarterly and annual stock takes, participated in audits when required• Procurement of stock for UK branch for 3rd party delivery to clients



Healthcare at Home

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Team Leader – Goods in Warehouse/Logistics

  • Apr 2011 - Sep 2014