Experience

Alabama Institute for Deaf and Blind

• United States
• Education Management
• 100 - 200 Employee

• Service Coordinator

  • Jan 2023 - Present

  · Accept and process referrals in a timely manner · Maintain records and documentation in a timely and organized manner in compliance with AIDB and AEIS standards · Attend required workshops and participate in training through other sources based on identified individual and program training needs · Complete appropriate Medicaid training/maintain required Medicaid documentation · Coordinate the timely provision of Early Intervention services across agency… Show more · Accept and process referrals in a timely manner · Maintain records and documentation in a timely and organized manner in compliance with AIDB and AEIS standards · Attend required workshops and participate in training through other sources based on identified individual and program training needs · Complete appropriate Medicaid training/maintain required Medicaid documentation · Coordinate the timely provision of Early Intervention services across agency lines · Serve as a team member with other staff, therapists and service providers · Serve as the single point of contact in helping parents obtain needed services, advocating on behalf of the needs and rights of children and their families · Facilitate and participate in the development, review, and evaluation of the Individualized Family Service Plan (IFSP), inclusive of Six-Month Reviews, Annual Reviews, and Transition Plans · Coordinate planned interaction of personnel, materials and time and space that leads to achieving the outcomes on the child’s IFSP · Coordinate the performance of evaluations and assessments · Provide the family with information, skills and supports related to enhancing the child’s development of skills · Work with the child to enhance the child’s development · Plan home visits, parent workshops and play groups · Collect data on child and parent progress; compile progress reports to determine accountability for direct/consultative instruction Show less · Accept and process referrals in a timely manner · Maintain records and documentation in a timely and organized manner in compliance with AIDB and AEIS standards · Attend required workshops and participate in training through other sources based on identified individual and program training needs · Complete appropriate Medicaid training/maintain required Medicaid documentation · Coordinate the timely provision of Early Intervention services across agency… Show more · Accept and process referrals in a timely manner · Maintain records and documentation in a timely and organized manner in compliance with AIDB and AEIS standards · Attend required workshops and participate in training through other sources based on identified individual and program training needs · Complete appropriate Medicaid training/maintain required Medicaid documentation · Coordinate the timely provision of Early Intervention services across agency lines · Serve as a team member with other staff, therapists and service providers · Serve as the single point of contact in helping parents obtain needed services, advocating on behalf of the needs and rights of children and their families · Facilitate and participate in the development, review, and evaluation of the Individualized Family Service Plan (IFSP), inclusive of Six-Month Reviews, Annual Reviews, and Transition Plans · Coordinate planned interaction of personnel, materials and time and space that leads to achieving the outcomes on the child’s IFSP · Coordinate the performance of evaluations and assessments · Provide the family with information, skills and supports related to enhancing the child’s development of skills · Work with the child to enhance the child’s development · Plan home visits, parent workshops and play groups · Collect data on child and parent progress; compile progress reports to determine accountability for direct/consultative instruction Show less



New Light Worship Center

• Executive Pastor

  • Jul 2016 - Present

  Facilitates annual strategic planning and budgeting Determines church population and develops age-appropriate activities Leads church planning initiatives Fosters lasting relationships among other churches Maintain oversight of church satellites and the activities Spearheads the church’s key programs and fundraising events Prepares reports about church finances and operating activities Guiding and improving interactions between the senior pastor, elders, deacons, pastors… Show more Facilitates annual strategic planning and budgeting Determines church population and develops age-appropriate activities Leads church planning initiatives Fosters lasting relationships among other churches Maintain oversight of church satellites and the activities Spearheads the church’s key programs and fundraising events Prepares reports about church finances and operating activities Guiding and improving interactions between the senior pastor, elders, deacons, pastors, and other staff members. Reviews , creates , and implements policies and procedures to ensure the effective operation of the church. Oversees human resources operations, and collaborates with the senior pastor to hire, reposition, transition, and dismiss staff. Show less Facilitates annual strategic planning and budgeting Determines church population and develops age-appropriate activities Leads church planning initiatives Fosters lasting relationships among other churches Maintain oversight of church satellites and the activities Spearheads the church’s key programs and fundraising events Prepares reports about church finances and operating activities Guiding and improving interactions between the senior pastor, elders, deacons, pastors… Show more Facilitates annual strategic planning and budgeting Determines church population and develops age-appropriate activities Leads church planning initiatives Fosters lasting relationships among other churches Maintain oversight of church satellites and the activities Spearheads the church’s key programs and fundraising events Prepares reports about church finances and operating activities Guiding and improving interactions between the senior pastor, elders, deacons, pastors, and other staff members. Reviews , creates , and implements policies and procedures to ensure the effective operation of the church. Oversees human resources operations, and collaborates with the senior pastor to hire, reposition, transition, and dismiss staff. Show less



Care Access

• United States
• Research Services
• 400 - 500 Employee

• Physician Engagement Specialist

  • Feb 2022 - Nov 2022

  Increased sales to over 15% by executing the entire sales cycle process from prospecting to contract negotiations and close. Emailed 70 potential and existing customers important, relevant information about our service everyday. Cold called more than 55 potential customers and maintained a solid 22% lead conversion rate each week. Checked in with accounts on a regular basis to see how they were doing and to see how I could increase revenue. Conducted research and analysis on… Show more Increased sales to over 15% by executing the entire sales cycle process from prospecting to contract negotiations and close. Emailed 70 potential and existing customers important, relevant information about our service everyday. Cold called more than 55 potential customers and maintained a solid 22% lead conversion rate each week. Checked in with accounts on a regular basis to see how they were doing and to see how I could increase revenue. Conducted research and analysis on industry trends and customer experience solutions to develop new customer onboarding strategies and improve customer experience, resulting in a retention rate of 95%. Assisted in the development and implementation of current and future hospital clinical information systems and applications, working closely with the Clinical Informatics Manager, Project Managers, Clinical Informatics colleagues and other stakeholders. Trained and served as a point of contact to physicians, physician extenders and other clinical staff to ensure successful adoption of functionality for designated EHR system and related applications. Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings by 25% Show less Increased sales to over 15% by executing the entire sales cycle process from prospecting to contract negotiations and close. Emailed 70 potential and existing customers important, relevant information about our service everyday. Cold called more than 55 potential customers and maintained a solid 22% lead conversion rate each week. Checked in with accounts on a regular basis to see how they were doing and to see how I could increase revenue. Conducted research and analysis on… Show more Increased sales to over 15% by executing the entire sales cycle process from prospecting to contract negotiations and close. Emailed 70 potential and existing customers important, relevant information about our service everyday. Cold called more than 55 potential customers and maintained a solid 22% lead conversion rate each week. Checked in with accounts on a regular basis to see how they were doing and to see how I could increase revenue. Conducted research and analysis on industry trends and customer experience solutions to develop new customer onboarding strategies and improve customer experience, resulting in a retention rate of 95%. Assisted in the development and implementation of current and future hospital clinical information systems and applications, working closely with the Clinical Informatics Manager, Project Managers, Clinical Informatics colleagues and other stakeholders. Trained and served as a point of contact to physicians, physician extenders and other clinical staff to ensure successful adoption of functionality for designated EHR system and related applications. Built and nurtured strong relationships with customers in order to foster loyalty and increase customer satisfaction ratings by 25% Show less



Elevate

• Professional Training and Coaching

• SDR Member at Elevate

  • Dec 2021 - Feb 2022

  Selected to receive 1:1 mentoring and coaching by SDR leaders at LeadiQ, Snowflake, and Google.Generated over $500,000 in revenue through proactively engaging with potential customers and building trusting relationships. Achieved a 73% open and booking rate by identifying, qualifying and disqualifying prospective accounts. Established relationships with key stakeholders including CHROs, Vice Presidents and Directors of Human Resources to influence their buying decisions. Managed and… Show more Selected to receive 1:1 mentoring and coaching by SDR leaders at LeadiQ, Snowflake, and Google.Generated over $500,000 in revenue through proactively engaging with potential customers and building trusting relationships. Achieved a 73% open and booking rate by identifying, qualifying and disqualifying prospective accounts. Established relationships with key stakeholders including CHROs, Vice Presidents and Directors of Human Resources to influence their buying decisions. Managed and nurtured an efficient sales pipeline by consistently contacting prospects via phone, email, and social media outreach. Show less Selected to receive 1:1 mentoring and coaching by SDR leaders at LeadiQ, Snowflake, and Google.Generated over $500,000 in revenue through proactively engaging with potential customers and building trusting relationships. Achieved a 73% open and booking rate by identifying, qualifying and disqualifying prospective accounts. Established relationships with key stakeholders including CHROs, Vice Presidents and Directors of Human Resources to influence their buying decisions. Managed and… Show more Selected to receive 1:1 mentoring and coaching by SDR leaders at LeadiQ, Snowflake, and Google.Generated over $500,000 in revenue through proactively engaging with potential customers and building trusting relationships. Achieved a 73% open and booking rate by identifying, qualifying and disqualifying prospective accounts. Established relationships with key stakeholders including CHROs, Vice Presidents and Directors of Human Resources to influence their buying decisions. Managed and nurtured an efficient sales pipeline by consistently contacting prospects via phone, email, and social media outreach. Show less



PROJECT WIGGLES & GIGGLES, INC

• United States
• Medical Practices
• 1 - 100 Employee

• Service Coordinator

  • Sep 2020 - Feb 2022

  Checked the IEP for compliance with state and federal regulations and corrected any non-compliance issues right away. Followed established rules, ethical standards, and professional conduct codes that promoted a positive learning environment. Managed a caseload of 54 individuals and families, ensuring that they received comprehensive, community-based care. Worked with a wide range of community partners. Took an active role in patient and family planning process, detailing… Show more Checked the IEP for compliance with state and federal regulations and corrected any non-compliance issues right away. Followed established rules, ethical standards, and professional conduct codes that promoted a positive learning environment. Managed a caseload of 54 individuals and families, ensuring that they received comprehensive, community-based care. Worked with a wide range of community partners. Took an active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns. Collaborated with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans, and I used electronic charting systems to track all patient interactions and interventions. Coordinated evaluations and assessments Faciliated and participated in over 50 evaluations · of Individualized Family Service Plans (IFSPs) Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments. Show less Checked the IEP for compliance with state and federal regulations and corrected any non-compliance issues right away. Followed established rules, ethical standards, and professional conduct codes that promoted a positive learning environment. Managed a caseload of 54 individuals and families, ensuring that they received comprehensive, community-based care. Worked with a wide range of community partners. Took an active role in patient and family planning process, detailing… Show more Checked the IEP for compliance with state and federal regulations and corrected any non-compliance issues right away. Followed established rules, ethical standards, and professional conduct codes that promoted a positive learning environment. Managed a caseload of 54 individuals and families, ensuring that they received comprehensive, community-based care. Worked with a wide range of community partners. Took an active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns. Collaborated with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans, and I used electronic charting systems to track all patient interactions and interventions. Coordinated evaluations and assessments Faciliated and participated in over 50 evaluations · of Individualized Family Service Plans (IFSPs) Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments. Show less



Amway

• United States
• Consumer Services
• 1 - 100 Employee

• Entrepreneur

  • Jun 2020 - Aug 2021

  Established and maintained successful company atmosphere and built cohesive team environment. Outlined detailed business plan, drafted mission statement and defined corporate vision. Developed strategies for building income, including distribution model and customer acquisition plans. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Obtained key funding to get business moving at early stages. Identified client… Show more Established and maintained successful company atmosphere and built cohesive team environment. Outlined detailed business plan, drafted mission statement and defined corporate vision. Developed strategies for building income, including distribution model and customer acquisition plans. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Obtained key funding to get business moving at early stages. Identified client business and operational needs and introduced services to provide solutio Show less Established and maintained successful company atmosphere and built cohesive team environment. Outlined detailed business plan, drafted mission statement and defined corporate vision. Developed strategies for building income, including distribution model and customer acquisition plans. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Obtained key funding to get business moving at early stages. Identified client… Show more Established and maintained successful company atmosphere and built cohesive team environment. Outlined detailed business plan, drafted mission statement and defined corporate vision. Developed strategies for building income, including distribution model and customer acquisition plans. Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability. Obtained key funding to get business moving at early stages. Identified client business and operational needs and introduced services to provide solutio Show less


GREAT LEAPS LEARNING CENTER
• United States
• Medical Practices
• 1 - 100 Employee
• Behavioral Health Technician

  • Aug 2019 - Sep 2020


Urban Cookhouse LLC

• United States
• Restaurants
• 1 - 100 Employee

• Cashier Customer Service

  • Feb 2019 - Aug 2019

  Exemplified customer service through answering questions and providing support. Skilled mentor of sales team members, training 15 staff every quarter. Ensured state regulations were adhered to by scheduling breaks and shifts. Maintained store cleanliness and organized displays. Tracked revenues, employee hours, and inventory movements. Exemplified customer service through answering questions and providing support. Skilled mentor of sales team members, training 15 staff every quarter. Ensured state regulations were adhered to by scheduling breaks and shifts. Maintained store cleanliness and organized displays. Tracked revenues, employee hours, and inventory movements.