Orlando Vega
International Client Relations and Technology Implementation Manager at Synergy Design Group, Inc- Claim this Profile
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English Native or bilingual proficiency
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Spanish Native or bilingual proficiency
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Bio
Christian Bursavich
Orlando is amazing to work alongside, as he elevates everyone around him and deeply cares about the well being of everyone he crosses paths with. Not only does he bring out the best in others, but also puts a lot of effort into his craft which results in high performance.
Joshua Kalahikiola Alexander
Orlando stands out of any crowd with his empathy and communication skills -- soft skills sought in nearly every open role and yet so often lacking in otherwise qualified candidates. Orlando demonstrates active listening in every conversation, whether with management or his direct reports, seeking clarity in ambiguity and building consensus in disagreement. His diction, pacing, and articulation suit him to public speaking -- not just in large presentations but in his ability to connect with his audience in smaller settings. And his self-efficacy reflects a maturity and wisdom often not found in applicants who know the 'need' for communicating with key stakeholders but not the 'how' for actionable communication. It was a joy to sync with him weekly during our time working together, and I'm excited about the many varied opportunities before him. Future recruiters and hiring managers who list 'Excellent Communication Skills' as a requirement on their job descriptions would benefit from taking a few minutes to speak with Orlando about how he can create value within their organizations.
Christian Bursavich
Orlando is amazing to work alongside, as he elevates everyone around him and deeply cares about the well being of everyone he crosses paths with. Not only does he bring out the best in others, but also puts a lot of effort into his craft which results in high performance.
Joshua Kalahikiola Alexander
Orlando stands out of any crowd with his empathy and communication skills -- soft skills sought in nearly every open role and yet so often lacking in otherwise qualified candidates. Orlando demonstrates active listening in every conversation, whether with management or his direct reports, seeking clarity in ambiguity and building consensus in disagreement. His diction, pacing, and articulation suit him to public speaking -- not just in large presentations but in his ability to connect with his audience in smaller settings. And his self-efficacy reflects a maturity and wisdom often not found in applicants who know the 'need' for communicating with key stakeholders but not the 'how' for actionable communication. It was a joy to sync with him weekly during our time working together, and I'm excited about the many varied opportunities before him. Future recruiters and hiring managers who list 'Excellent Communication Skills' as a requirement on their job descriptions would benefit from taking a few minutes to speak with Orlando about how he can create value within their organizations.
Christian Bursavich
Orlando is amazing to work alongside, as he elevates everyone around him and deeply cares about the well being of everyone he crosses paths with. Not only does he bring out the best in others, but also puts a lot of effort into his craft which results in high performance.
Joshua Kalahikiola Alexander
Orlando stands out of any crowd with his empathy and communication skills -- soft skills sought in nearly every open role and yet so often lacking in otherwise qualified candidates. Orlando demonstrates active listening in every conversation, whether with management or his direct reports, seeking clarity in ambiguity and building consensus in disagreement. His diction, pacing, and articulation suit him to public speaking -- not just in large presentations but in his ability to connect with his audience in smaller settings. And his self-efficacy reflects a maturity and wisdom often not found in applicants who know the 'need' for communicating with key stakeholders but not the 'how' for actionable communication. It was a joy to sync with him weekly during our time working together, and I'm excited about the many varied opportunities before him. Future recruiters and hiring managers who list 'Excellent Communication Skills' as a requirement on their job descriptions would benefit from taking a few minutes to speak with Orlando about how he can create value within their organizations.
Christian Bursavich
Orlando is amazing to work alongside, as he elevates everyone around him and deeply cares about the well being of everyone he crosses paths with. Not only does he bring out the best in others, but also puts a lot of effort into his craft which results in high performance.
Joshua Kalahikiola Alexander
Orlando stands out of any crowd with his empathy and communication skills -- soft skills sought in nearly every open role and yet so often lacking in otherwise qualified candidates. Orlando demonstrates active listening in every conversation, whether with management or his direct reports, seeking clarity in ambiguity and building consensus in disagreement. His diction, pacing, and articulation suit him to public speaking -- not just in large presentations but in his ability to connect with his audience in smaller settings. And his self-efficacy reflects a maturity and wisdom often not found in applicants who know the 'need' for communicating with key stakeholders but not the 'how' for actionable communication. It was a joy to sync with him weekly during our time working together, and I'm excited about the many varied opportunities before him. Future recruiters and hiring managers who list 'Excellent Communication Skills' as a requirement on their job descriptions would benefit from taking a few minutes to speak with Orlando about how he can create value within their organizations.
Credentials
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Build Wireframes and Low-Fidelity Prototypes
CourseraJan, 2023- Sep, 2024 -
Digital Marketing Foundations
LinkedInJan, 2023- Sep, 2024 -
Start the UX Design Process: Empathize, Define, and Ideate by Google
CourseraOct, 2022- Sep, 2024 -
Foundations of User Experience (UX) Design by Google
CourseraSep, 2022- Sep, 2024 -
Professional Scrum Master™ I (PSM I)
Scrum.orgJan, 2022- Sep, 2024 -
Teacher of English as a Foreign Language
International TEFL AcademyMar, 2009- Sep, 2024
Experience
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Synergy Design Group, Inc
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United States
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Advertising Services
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1 - 100 Employee
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International Client Relations and Technology Implementation Manager
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Mar 2023 - Present
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Self-employed
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Real Estate
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1 - 100 Employee
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Freelance Small Business Consultant
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Oct 2022 - Mar 2023
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Testronic
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Poland
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IT Services and IT Consulting
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700 & Above Employee
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Associate Development Lead
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Jul 2022 - Oct 2022
-Conducted regular performance evaluations andfacilitated peer review sessions across multipleprojects, allowing me to identify opportunities,common pain points, and meaningful KPIs.-Developed company-wide L&D initiatives focusedat removing any ambiguity surroundingexpectations or employee growth roadmaps.-Facilitated regular sprint retrospectives and processreviews in order to identify project-specific growthopportunities.-Actively built rapport with techs, engineers, and managersallowing me to mediate sensitive issues and performproper root-cause analyses throughout my tenure.Tools: MS Office 365, Google Workspace, Confluence, Jira, Gamebench Show less
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Associate Project Lead
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Feb 2022 - Jul 2022
-Served as technical lead and manager on a team of12 manual QA testers, committed to a successfulAAA esports debut.- Developed test charters and plans for manual testing on ios, android, and PC. Designed dashboards and burn-downs to actively monitor and communicate testing progress and blockers to stakeholders.-Worked closely with key stakeholders to identifyrisks, refine product requirements, create userstories, and to remove and all impediments to myteam's work.-Developed the company's first Agile Testing.curriculum, rapidly increasing the productivity ofnew hires by exposing them to project managementconcepts during their initial onboarding.-Used JIRA, Confluence, Google Workspace, andMicrosoft Office 360 on a daily basis to effectivelydelegate responsibilities, monitor progress, andupdate stakeholders in a timely fashion. Show less
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Quality Assurance Analyst
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May 2021 - Feb 2022
- Conducted pre-launch user research and post-launch usability studies on cross-platform userinterface models, allowing our partners to make timely and cost-effective decisions.-Created an extensive project dashboard to track the status of an employee's' training and access totechnology in order to create transparency for my leads and accelerate the removal of blockers.- Developed project onboarding procedures and proceeded to successfully coach 20+ hires to self-sufficiency within a 60 day window, doubling the project's testing capacity with minimal impact toquality.-Standardized the team's defect submission process in order to enhance the integrity of data in projectdatabases.- Planned and facilitated large group testing sessions on Xbox, Nintendo Switch, Android, ios, and PlayStation 5. Communicated all findings to leads in preparation for external stakeholder reviews. - Led daily stand-ups to review the team's successes, impediments, and overall testing strategy. Show less
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Quality Assurance Technician
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Aug 2020 - May 2021
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Selina
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United Kingdom
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Hospitality
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700 & Above Employee
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Food And Beverage Manager / Executive Chef
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Feb 2020 - May 2020
- Led the design and execution of the brand overhaul strategy for all on-site F&B outlets - Trained and supervised a 25-member team working across three on-premise outlets - Served as territory expert in meetings between global and regional franchise partners - Responsible for actively managing the property's F& B supply chain and inventory - Led the design and execution of the brand overhaul strategy for all on-site F&B outlets - Trained and supervised a 25-member team working across three on-premise outlets - Served as territory expert in meetings between global and regional franchise partners - Responsible for actively managing the property's F& B supply chain and inventory
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Congreso Cubano
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Food and Beverage Services
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Co-Founder & Executive Chef
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Jul 2014 - Jan 2020
-Designed the brand's initial product offerings, led recipe and menu creation throughout its lifetime. -Managed the brand's marketing and advertising initiatives on the website, Facebook, Instagram, and The Knot. -Analyzed post-sale feedback in order to drive product improvements. -Served as the brand's ambassador at radio, television, and live events leading to recognition as a Cultural Ambassador at the New Orleans Jazz & Heritage Festival. -Led brand to a %30 YoY average revenue growth after achieving profitability in only 9 months. -Functioned as primary sales contact for B2C and B2B channels. This included hosting tastings, consulting on logistics, and conducting contract negotiations. Show less
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Director of Sales & Marketing
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Aug 2012 - Mar 2014
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National Foundation for Advancement in the Arts
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United States
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Museums, Historical Sites, and Zoos
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External Relations Intern
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2011 - 2012
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Titanic Brewing Company
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Server
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Oct 2009 - Oct 2010
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Education
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2010 - 2011
Florida International University - College of Business Administration
Master of Business Administration (M.B.A.), International Business -
2004 - 2009
Florida International University
Bachelors of Science, Hospitality Management
Community
