Orla Walker

Client Experience Executive at Accountantonline.ie
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Experience

    • Ireland
    • Financial Services
    • 1 - 100 Employee
    • Client Experience Executive
      • Apr 2022 - Present

    • Client Services Executive
      • Aug 2020 - Apr 2022

    • India
    • Hospitality
    • 1 - 100 Employee
    • Payroll Clerk
      • Aug 2019 - Aug 2020

      Oversee weekly payroll for 280 employees Monitor and report on employee timesheets Reply to employee queries Assist office manager with various Human Resource and administrative duties Oversee weekly payroll for 280 employees Monitor and report on employee timesheets Reply to employee queries Assist office manager with various Human Resource and administrative duties

  • Kee’s Hotel and Leisure Club
    • Stranorlar, Co. Donegal
    • Duty Manager
      • Jan 2019 - May 2019

      Manage day to day running of hotel Dealing with customers face to face, via phone and electronically Rostering staff on a weekly basis Creating Content for and monitoring Social Media channels Handling payments, counting and refloating tills Manage day to day running of hotel Dealing with customers face to face, via phone and electronically Rostering staff on a weekly basis Creating Content for and monitoring Social Media channels Handling payments, counting and refloating tills

    • Receptionist
      • Dec 2016 - Jan 2019

      Dealing with customers face to face, via phone and email Taking and inputting reservations into Protel and Guestmaster systems Screening and directing calls to relevant departments Taking payments and balancing tills Invoicing and monitoring payments of business customer accounts Training new department members Dealing with customers face to face, via phone and email Taking and inputting reservations into Protel and Guestmaster systems Screening and directing calls to relevant departments Taking payments and balancing tills Invoicing and monitoring payments of business customer accounts Training new department members

Education

  • University College Dublin
    Bachelor of Arts (B.A.), Irish Studies
    2010 - 2014

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