Compliance Supervisor

• Jan 2023 - Present

Senior compliance monitoring & follow-up officer

• Sep 2022 - Dec 2022

Compliance Officer

• Jul 2017 - Oct 2022

-Prepare and update file with all relevant regulations, laws, procedures, ethical standards, circulars, internal procedures, policies, etc.-Prepare and update compliance grids with latest regulatory requirements.-Conduct compliance review of bank branches and employees.-check existence and employee awareness on effictive communication process to enable employees to escalate deviations in code, ethical standards, compliance violations, etc.,to appropriate management levels.-assist department manager in all relevant responsibilities related to the department. Show less

Operations Manager

• Jul 2015 - Jul 2017

To organize and supervise the work and activities of the team members to ensure that each work is carried out effectively and in line with the procedures, operational policies, and regulations issued by the Saudi Central Bank.Motivate subordinates and contribute in identifying opportunities for continuous improvement of the Operations Unit System & procedures, reducing its costs, and improving its productivity.Monitoring the financial performance of the branch, identifying areas of unsatisfactory performance, and finding opportunities for improvement.Preparing periodic statistical reports on the progress of work Show less

Customer Service Representative

• Apr 2012 - Jul 2015

Fullfil customer needs and inquires. Resolve issues and complaints. Acquire customers and sell retail products.