Experience

Synerion Systems Ltd.

• Israel
• Software Development
• 1 - 100 Employee

• Implementation Engineer

  • May 2010 - Present

  Identify customer needs and provide tailored solutions; carry out solutions’ implementation and documentation. Main work environments: Web and SQL.

• Technical Support Specialist – Customer Service & Support Team

  • Sep 2006 - May 2010

  Support system operators across all sectors (high-tech, hotel industry, local authorities, kibbutz settlements) with regard to various solutions and system modules. Identify customer needs to provide complete solution, and carry out documentation via CRM.

• Sales Marketing Department

  • Nov 2000 - Sep 2006

  Organize seminars and conferences for company’s customers/prospects. Carry out product sales via telemarketing. Distribute mail to customers and prospects. Handle incoming orders and conduct price quotes. Manage orders in conjunction with vendors (clock/entry control/magnetic tags) for the company’s customers.