Experience

TradingView

• United Kingdom
• Software Development
• 400 - 500 Employee

• Account Manager

  • Apr 2023 - Present



NatWest Group

• United Kingdom
• Banking
• 700 & Above Employee

• Business Banking Complaints Handler

  • Jan 2023 - Apr 2023



Openreach

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Network Repair Support Specialist

  • Aug 2020 - Oct 2022

  I am working for BT Openreach supporting network repair team infrastructure management. I am working for BT Openreach supporting network repair team infrastructure management.



Centrica

• United Kingdom
• Utilities
• 700 & Above Employee

• Complaints Handler

  • Dec 2019 - Apr 2020



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Relations Specialist

  • Nov 2018 - Nov 2019



Barclays Corporate & Investment Bank

• United States
• Financial Services
• 700 & Above Employee

• Client Service Executive

  • Jan 2018 - Aug 2018

  I responded to everyday client enquiries via phone and email, log and resolve complaints regarding financial products in accordance with FCA standards. I responded to everyday client enquiries via phone and email, log and resolve complaints regarding financial products in accordance with FCA standards.



DIRECT LINE INSURANCE GROUP PLC

• United Kingdom
• 1 - 100 Employee

• Claims Specialist

  • Jul 2015 - Jan 2018

  Providing expert advice, logging claims, establishing first hand liability and excellent customer support to our policy holders, I also log and handle complaints regarding various services we provide on CMS system for brands like Churchill, Green Flag, Privilege and Auto Glass. Providing expert advice, logging claims, establishing first hand liability and excellent customer support to our policy holders, I also log and handle complaints regarding various services we provide on CMS system for brands like Churchill, Green Flag, Privilege and Auto Glass.