Orietta Ferrara
Responsabile Customer Care at Trivellato- Claim this Profile
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Bio
Giovanna Combatti
a very bright, enthusiastic, talented person. I appreciated her energy, readiness to learn and realtionship dynamics. She developed a strong sense of organizational behaviours and a very intense desire to give an effective contribution to the "human side" of the enterprise she works with.
Giovanna Combatti
a very bright, enthusiastic, talented person. I appreciated her energy, readiness to learn and realtionship dynamics. She developed a strong sense of organizational behaviours and a very intense desire to give an effective contribution to the "human side" of the enterprise she works with.
Giovanna Combatti
a very bright, enthusiastic, talented person. I appreciated her energy, readiness to learn and realtionship dynamics. She developed a strong sense of organizational behaviours and a very intense desire to give an effective contribution to the "human side" of the enterprise she works with.
Giovanna Combatti
a very bright, enthusiastic, talented person. I appreciated her energy, readiness to learn and realtionship dynamics. She developed a strong sense of organizational behaviours and a very intense desire to give an effective contribution to the "human side" of the enterprise she works with.
Experience
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Trivellato
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Responsabile Customer Care
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May 2015 - Present
Front e back office commerciale nuova filiale
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Coordinatore Vendite Usato
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Jan 2010 - May 2015
Coordinatore Vendite Usato Responsabile Customer Care
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Responsabile Customer Care
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Sep 1999 - Dec 2009
I introduced customer service philosophy: Solve claims to improve customers relations (outside) and quality performance inside the company. Until 2009 a 3 people group contacts customers to create business opportunities for sales and service
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TNT EXPRESS
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United Kingdom
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Freight and Package Transportation
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1 - 100 Employee
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CUSTOMER SERVICE SUPERVISOR
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Nov 1990 - Jul 1999
I started as Sales Inside contacting customers, I organised and planned visits for 2 Sales people. Than as Account Handler following customers (Major Accounts) for new business and solve claims. 1994 Customer Service and in 1995 Customer Service Supervisor I started as Sales Inside contacting customers, I organised and planned visits for 2 Sales people. Than as Account Handler following customers (Major Accounts) for new business and solve claims. 1994 Customer Service and in 1995 Customer Service Supervisor
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Italmin Srl
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Italy
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Oil and Gas
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clerk
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Sep 1989 - Oct 1990
accessories for clothing industries trading, such as labels and bottons for fashion . Find, buy and sell everything customers asked. Italian and French/German markets. accessories for clothing industries trading, such as labels and bottons for fashion . Find, buy and sell everything customers asked. Italian and French/German markets.
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Education
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1985 - 1989
P.Scalcerle
Languages -
Padova P. Scalcerle
Community
