Orianna Hilda González Briceño

Centro de atención telefónica at Dentistry Support (R)
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Contact Information
us****@****om
(386) 825-5501
Location
Caracas, Federal District, Venezuela, VE

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Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Centro de atención telefónica
      • Mar 2021 - Present

      As a Phone Support Advocate at Dentistry Support, I am responsible for providing exceptional phone support to our clients by answering phones, scheduling appointments, and handling incoming and outgoing calls for dental offices.I ensure that all calls are handled in a professional and courteous manner, and I strive to provide our clients with the best possible service by addressing their questions and concerns promptly and accurately.In addition to these duties, I am also responsible for maintaining accurate records of all incoming and outgoing calls, updating patient information and appointment schedules as needed, and directing calls to the appropriate department or team member. Lastly, I schedule appointments for dental treatment and dental recare visits to help grow the revenue in each dental client we serve at Dentistry Support.Overall, I am committed to providing exceptional support to our clients at Dentistry Support. I am dedicated to staying up-to-date on new and updated internal and external systems and databases, and I train and gain proficiency in these systems to ensure that our clients receive the best possible support. I am also open to performing other duties as assigned, making me a valuable member of any team within Dentistry Support. Show less

    • Recepcionista
      • Mar 2021 - Feb 2023

Education

  • Universidad Gran Mariscal de Ayaucho
    Associate of Science - AS, Sciences of Medicine and Dentistry
    2015 - 2021

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