Ori Hokima

Help Desk Technician at Unitask Group
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Contact Information
us****@****om
(386) 825-5501
Location
المنطقة الوسطى إسرائيل
Languages
  • Hebrew -
  • English -

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Credentials

  • Computer Network Fundamentals - IT Helpdesk & Desktop Support
    Udemy
  • IP Addressing and Subnetting - Zero to Hero
    Udemy
  • Microsoft Excel for Advanced
    campus IL
  • Introduction to cyber
    Technion - Israel Institute of Technology

Experience

  • Unitask Group
    • Israel
    • Information Technology & Services
    • 100 - 200 Employee
    • Help Desk Technician
      • ‏مارس 2022 - - الحالي

      CRM System - SysAidCisco Identity Services EngineEproC solutionsDUO - 2FAVDI CRM System - SysAidCisco Identity Services EngineEproC solutionsDUO - 2FAVDI

  • Ness Digital Engineering
    • United States
    • Software Development
    • 700 & Above Employee
    • Help Desk Support Specialist
      • ‏أغسطس 2018 - ‏مارس 2022

      • Support for over 10,000 users, support for one of the largest hospital funds in Israel (HMO Clalit)• Detection and troubleshooting of MS Win 7,10 system MS Office 2010,2016 • Detection and treatment of problems in health systems such as Chameleon, Clicks, Ofek, ATD, etc.• Detection and troubleshooting in the QFLOW queue management system• Detection and treatment of the ERP SAP system• User creation and management permissions in AD• Manage userboxes, and class boxes in Exchange

  • IDF C4I & Cyber Security Directorate
    • Network Administrator
      • ‏أغسطس 2015 - ‏مارس 2018

      • Troubleshooting Over 1000 users• Troubleshooting MS Office 2010,2013, MS Win XP,7,10• Hardware and software troubleshooting • Installing computers with an image and setting them on a domain.• Active Directory- Manage Permissions and Users • Exchange Microsoft -Manage AD user mailboxes, Manage shared calendars • Troubleshooting Over 1000 users• Troubleshooting MS Office 2010,2013, MS Win XP,7,10• Hardware and software troubleshooting • Installing computers with an image and setting them on a domain.• Active Directory- Manage Permissions and Users • Exchange Microsoft -Manage AD user mailboxes, Manage shared calendars

Education

  • Technion - Israel Institute of Technology
    Introduction to cyber
    2020 - 2020

Community

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