Or Guz
VP of Customer Success at Velocity- Claim this Profile
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Hebrew Native or bilingual proficiency
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English Native or bilingual proficiency
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Spanish Elementary proficiency
Topline Score
Bio
Experience
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Velocity
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Israel
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Software Development
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1 - 100 Employee
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VP of Customer Success
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Mar 2022 - Present
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Worknet
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United States
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Software Development
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1 - 100 Employee
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Advisor
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Aug 2021 - Present
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SixFigures
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Israel
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Software Development
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1 - 100 Employee
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CS Mentor & Lecturer
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Jul 2022 - Present
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California State University - East Bay
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United States
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Higher Education
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700 & Above Employee
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Advisory Council, CX Program
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Jul 2021 - Present
California State University, East Bay CX Program is designed by industry experts and experienced leaders, for professionals seeking advanced skills in this fast-growing discipline. California State University, East Bay CX Program is designed by industry experts and experienced leaders, for professionals seeking advanced skills in this fast-growing discipline.
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PerimeterX (now HUMAN)
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United States
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Computer and Network Security
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1 - 100 Employee
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Senior Director, Global Customer Success and Operations
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Sep 2021 - Mar 2022
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Director of Customer Success
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May 2018 - Sep 2021
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Senior Solutions Engineer & Customer Success
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Jan 2017 - May 2018
Responsible on providing the first technical impression and supporting the Sales teams in presenting our product, understanding the customer’s infrastructure and business requirements (pre-sales). Utilising PX products in the required way to answer the customers specific demands (Professional services). Being a single focal point for the global customer through the deployments and proof of concepts, working closely with Product by finding and defining the next crucial features to… Show more Responsible on providing the first technical impression and supporting the Sales teams in presenting our product, understanding the customer’s infrastructure and business requirements (pre-sales). Utilising PX products in the required way to answer the customers specific demands (Professional services). Being a single focal point for the global customer through the deployments and proof of concepts, working closely with Product by finding and defining the next crucial features to come. Working with R&D by analysing customer’s data and finding bugs and issues that need to be taken care of. Maintain ongoing relationships with existing customers (post-sales, support & customer success). - Leading large scale complex projects with global clients while being a focal point within and outside the company customer-wise - Conducting Pre-sale calls and meetings with global potential customers that have complex website architectures and infrastructure - Managing and performing technical integrations, demonstrations and POCs for new customers - Leading integration process with current and potential partners, and working with them on ways to integrate PerimeterX into their platform - Provide Professional services to support existing/new customers by tailoring customised solutions to answer the Success Criteria
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Senior Full-Stack Web Developer
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May 2015 - Feb 2017
Joined PerimeterX as one of the first engineers and was involved in building the product through the entire development flow: architecture, design, implementation, scale and monitoring. Some of the projects I was in charge of: • CDN Integration - Being a single technical focal point for a large integration project with a major CDN Vendor and as a focal point I was in charged of the design, implementation, instructing internal and external employees about the integration, writing blog… Show more Joined PerimeterX as one of the first engineers and was involved in building the product through the entire development flow: architecture, design, implementation, scale and monitoring. Some of the projects I was in charge of: • CDN Integration - Being a single technical focal point for a large integration project with a major CDN Vendor and as a focal point I was in charged of the design, implementation, instructing internal and external employees about the integration, writing blog posts, etc... • Big Data - Building a data crunching pipeline from scratch, from a POC to a full operational system based on Spark • NodeJS - Building complicated, high performance, fault tolerance NodeJS applications for real time processing a large amounts of data Those are just few of the projects I was responsible for, In PerimeterX we get to try and work with cutting edge technologies on a daily basis such as: Docker, BigData frameworks, Monitoring tools, golang and many more
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Telefónica
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Spain
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Telecommunications
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700 & Above Employee
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Application & Backend Developer
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Sep 2012 - May 2015
Working in a team of Application & Backend Developers, Mainly developing on server side. Incharge of new scalable features delivery process from "A to Z": • Designing the feature according to client's requirements. • Incharge of implementation phase (multiple developers including myself). • Write and perform manual\automated tests. • Supporting QA for implemented features • Deliver the feature to the clients, including integration. General information: • Languages:… Show more Working in a team of Application & Backend Developers, Mainly developing on server side. Incharge of new scalable features delivery process from "A to Z": • Designing the feature according to client's requirements. • Incharge of implementation phase (multiple developers including myself). • Write and perform manual\automated tests. • Supporting QA for implemented features • Deliver the feature to the clients, including integration. General information: • Languages: C#, SQL. • Working methodologies: Scrum / Agile (TFS) Show less Working in a team of Application & Backend Developers, Mainly developing on server side. Incharge of new scalable features delivery process from "A to Z": • Designing the feature according to client's requirements. • Incharge of implementation phase (multiple developers including myself). • Write and perform manual\automated tests. • Supporting QA for implemented features • Deliver the feature to the clients, including integration. General information: • Languages:… Show more Working in a team of Application & Backend Developers, Mainly developing on server side. Incharge of new scalable features delivery process from "A to Z": • Designing the feature according to client's requirements. • Incharge of implementation phase (multiple developers including myself). • Write and perform manual\automated tests. • Supporting QA for implemented features • Deliver the feature to the clients, including integration. General information: • Languages: C#, SQL. • Working methodologies: Scrum / Agile (TFS) Show less
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Undisclosed
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Financial Services
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700 & Above Employee
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AlgoTrading - QA & Development
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Mar 2010 - Sep 2012
Controlled and operated the systems, including debugging, QA and 1st level support. • Worked in a dual Window/Linux environment. • Used JIRA to report, document and discuss bugs. • Responsible of teaching & training new recruits of the trade room. Controlled and operated the systems, including debugging, QA and 1st level support. • Worked in a dual Window/Linux environment. • Used JIRA to report, document and discuss bugs. • Responsible of teaching & training new recruits of the trade room.
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Israeli Air Force
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Israel
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Defense and Space Manufacturing
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700 & Above Employee
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Lieutenant - Defence Technologies
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Jan 2005 - Jan 2009
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Education
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Shenkar College of Engineering
Bachelor of Science (B.Sc.), Software Engineering