Orevaoghene Magege
Customer Service Representative at SpineIntel Labs- Claim this Profile
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Bio
Credentials
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Proficiency Certificate in Manageme
Nigeria Institute of ManagementMay, 2011- Oct, 2024
Experience
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SpineIntel Labs
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Nigeria
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Information Technology & Services
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1 - 100 Employee
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Customer Service Representative
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Aug 2018 - Present
-Provide excellent customer service as the first point of contact on the company product websites and over the phone. -Ask fact-finding questions to determine customer needs and expectations then provide relevant product recommendations. -Assign leads to account managers with relevant customer requirements gathered during need analysis. -Schedule customer appointments and product demonstrations between customers and account managers. -Maintain regular communication with prospective customer to stay top of mind and inform them on company updates and offerings. -Keep customer information and interactions up to date on company CRM. -Provide sales team with updated pricelist and customer quotes. Show less
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Kach Media
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India
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Appliances, Electrical, and Electronics Manufacturing
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Office Administrator
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May 2016 - May 2018
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions. - Worked with finance manager to track and record office expenses and reconcile accounts to maintain accurate, current and compliant financial records. - Performed general office duties, including professionally answering phone calls, emails, delivering messages to staff and interacting with visitors at the front desk. - Kept detailed records of supplies and equipment use to effectively budget and make orders for new supplies. -Tracked office supplies and restocked low items to keep team members on-task and productive. - Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite. Show less
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Sales Representative
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Jun 2011 - Nov 2013
- Boosted sales and delivered outstanding customer service by assisting customers with pharmacy services, product questions and general store information. - Monitored inventory levels to inform pharmacists of shortages and facilitate resupply. - Supported pharmacists with day-to-day activities and pharmacy office management functions. - Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. - Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products. Show less
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Education
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2004 - 2008
University of Benin
Bachelor's degree, Animal And Environmental Biology
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