Experience

CIFA - Concrete Machinery

• Italy
• Machinery Manufacturing
• 200 - 300 Employee

• Service Area Manager

  • Jan 2021 - Present



JCB

• United Kingdom
• Machinery Manufacturing
• 700 & Above Employee

• Aftermarket Sales Specialist

  • Jul 2018 - Dec 2020



Volvo Penta

• Sweden
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Dealer Business Area Maneger - NW & South

  • Jul 2014 - Jun 2018

  Management of the turnover of the spare parts and engines of the Dealers, network development, training, follow-up training & target letters. Analysis Sell-In, Sell-Out ; parts animation with dedicated campaigns, turnover managed 7.5 mil/€. The spare parts sales in my area constantly grow of 10% year avarage, due to the better loyalty of the Service Points and the good relationship created with them. Introduced and connected the Volvo Penta Shop tool in all the Services for BtoC and BtoB business. Signed the first service agreement with a marine commercial customer. Show less



Renault Trucks

• Motor Vehicle Manufacturing
• 700 & Above Employee

• MAS - Manager After Sales

  • Jan 2013 - Jun 2014

  Management of the turnover of the spare parts of the Dealers, after sales network development, training, follow-up training & target letters. Sell-In Analysis, parts animation with dedicated campaigns, turnover managed 6.5 mil/€.

• Service Process Manager

  • May 2011 - Dec 2012

  I have introduced the Dynamic Reception in all the Renault Truck network, in order to create an additional turnover during the reception of the trucks, done by the workshop manager at the check-in of the truck in the workshop.We faced an average addiotional turnover of consumable spare parts of 1500€ a day, 500.000€ in a year.



Basco Srl

• Italy
• Wholesale Import and Export
• 1 - 100 Employee

• Responsabile di prodotto e postvendita

  • Jan 2010 - May 2011

  Responsibility for sales and aftersales of the BMC buses, support for sales men and tenders. Relations with the Turkish Headquarter, relationships with suppliers of engines, transmissions and components. Relationship with Key customers, support for the type approval of the vehicles. Turnover managed, 5 mil / €. Within 6 years of my experience in BASCO we increase the bus sales from 0 to 100 new buses, with a great satisfaction.

• Responsabile Post Vendita

  • Jan 2006 - Dec 2009

  I fixed and managed the authorized service network with 30 new affiliations to give technical support to the customers and to sale original parts. I managed the warranties in partnership with the OEMs of components such as CUMMINS, MAN, DAF, ZF, Wabco, Knorr-Bremse, Carrier Sutrack, sharing and solving the technical issues with the headquarter. Iven if the product was new on the Italian bus market the customers were satisfied of the after sales support and we encrease the parts turnover.