Experience

GlobalLogic Ukraine

• Information Technology & Services
• 200 - 300 Employee

• Information Technology Engineer

  • Dec 2021 - Present



Nestlé

• Switzerland
• Food and Beverage Services
• 700 & Above Employee

• Service Desk Specialist

  • Feb 2020 - Dec 2021

  • Dealing with complex issues and problems;• Involvement in projects of automation and improvement of processes;• Organization and conduction of trainings and business presentations;• Problem solving of current issues and improving processes in team by usingproject management methodologies;• IT support 1500+ users;• Remote user support;• Training and induction for users;• End user workstations;• Peripheral equipment;Asset Management (inventory, write-off)Software Management (client and server versions):• Installation;• Configuration;• Administration;Network and Servers:• Network equipment Installation;• Basic Configuration; Show less

• Junior Service Desk Specialist

  • Dec 2018 - Feb 2020

• Service Desk Trainee

  • Sep 2018 - Dec 2018



Content House

• Brazil
• Advertising Services
• 1 - 100 Employee

• Data Analyst

  • Aug 2017 - Aug 2018