Experience

iCloudius - Cloud IT Solutions

• Israel
• Information Technology & Services
• 1 - 100 Employee

• Salesforce Implementation Engineer

  • Nov 2022 - Present

  Tel Aviv District, Israel • Salesforce & Zendesk Administrator. • Building and implementing systems according to customer needs. • Using in Automation tools like: Process Builder, Workflows and Flows. • leading integrations between different systems Using Zapier and SFDC Native Integrations . • Creating Dashboards and Reports for Data analysis by using Analytics Studio on SFDC and Reports on Zendesk. • Working on multi-data files using Excel and C/U/D data by using Data Loader. • Data fixing -… Show more • Salesforce & Zendesk Administrator. • Building and implementing systems according to customer needs. • Using in Automation tools like: Process Builder, Workflows and Flows. • leading integrations between different systems Using Zapier and SFDC Native Integrations . • Creating Dashboards and Reports for Data analysis by using Analytics Studio on SFDC and Reports on Zendesk. • Working on multi-data files using Excel and C/U/D data by using Data Loader. • Data fixing - Uploading and updating large amount of data in the system using Excel. • Writing characterization documents according to customer needs. • Providing technical support and solving problems. • Writing formula scripts and validations. Show less



Elbit Systems Israel

• Defense and Space Manufacturing
• 700 & Above Employee

• ERP Implementation Engineer

  • Jan 2022 - Nov 2022

  Reẖovot, Central, Israel • Providing Technical Support tier 2 - Giving permissions to roles in the system and Handling complex and varied faults of the system. • "Field" Training and accompaniment of end users on the OneErp system . • Characterization of customer needs and work environment. • Providing BI Documents and Data Analysis dashboards from QlikSense system. • Providing BO Documents from SAP system. • Working with P2P and Finance Stream in the system.



Cyber-School

• Israel
• Education Administration Programs
• 1 - 100 Employee

• Cyber ​​and Network guide

  • Sep 2021 - Aug 2022

  Israel • An introductory guide to cyber, internet protocols and Cyber basic knowledge for teens across the country. • Learning internet protocols: tcp/ip, dns, http, udp , dhcp , domains, url, proxy and tor browser. • Learning About Cyber attacks . • Learning About Windows and Linux OS , HW and SW. • Viruses, Vulnerabilities and Intrusions. • Firewall, Antivirus , Routers and Switches.



ONE Technologies

• Israel
• Software Development
• 400 - 500 Employee

• Noc & Soc Analyst

  • May 2021 - Jan 2022

  Tel Aviv, Israel •Monitoring and handling of various and complex problems by using QRadar , SentinelOne ,Siemplify, Microsoft Azure ,Splunk, Control M and Solarwind. •Monitoring and troubleshooting Data bases by using ORACLE monitoring system and Linux OS. •Control of systems, servers and classified machines, Running jobs and commands in Mainframe system. •Providing technical support to employees in the organization. •Diagnosed and executed resolution for network and server issues, Having high… Show more •Monitoring and handling of various and complex problems by using QRadar , SentinelOne ,Siemplify, Microsoft Azure ,Splunk, Control M and Solarwind. •Monitoring and troubleshooting Data bases by using ORACLE monitoring system and Linux OS. •Control of systems, servers and classified machines, Running jobs and commands in Mainframe system. •Providing technical support to employees in the organization. •Diagnosed and executed resolution for network and server issues, Having high level security classification. • Connecting new log sources and collectors to the system. • Review the latest alerts to determine relevancy and urgency. • Create new trouble tickets for alerts that signal an incident and require Incident Response review. • Analyze and investigate of phishing emails, malicious files and network traffic events. • Run vulnerability scans and reviews vulnerability assessment reports. Show less