Experience

Clever Digital

• Nigeria
• Financial Services
• 1 - 100 Employee

• Business Development Officer

  • Jun 2021 - Present

  • Generate new business by prospecting potential clients through calls, emails and referrals • Develop and execute a strategic sales growth plan in multiple locations • Plan and prepare presentations to assist clients in understanding the company’s vision and product knowledge • Develop strategic plan towards client retention • Communicate new product development and services to prospective clients • Plan persuasive approaches and pitches to convince potential clients • Identify and develop unique selling propositions by performing industry and market analysis • Assist in developing and implementing business planning policies Show less



Ecobank Nigeria

• Nigeria
• Financial Services
• 700 & Above Employee

• Digital Products Support Officer

  • Jun 2017 - May 2021

  • Reconciliation of customer's account for failed transactions and ensuring customers account are duly settled while ensuring continuation and enhancements of services • Provision of timely resolution on POS/MPOS/QR • Provision of support for customers in conjunction with vendors and payment terminal service providers (PTSPs) to ensure seamless functionality of the terminals • Tracked and monitored customers’ challenges to ensure a timely resolution and escalating where necessary • Reconciliation of dispute settlement files with Interswitch, Unified Payments Services Limited, and Nigeria Interbank Settlement System (NIBSS) for settlement to customers’ account • Reconciliation of unsettled amount and provision of correct account details to NIBSS to update and settle customer's account accordingly • Resolution of debit cards dispute on POS transactions • Rendition of daily, weekly, monthly reports to supervisors Show less

• Digital Products Sales Officer

  • Oct 2016 - Jan 2017

  • Established continuous monitoring of product performance • Assessed user feedback, developed, and implemented strategies for product adjustments to grow user base and satisfaction • Collaborated with Marketers and Product team members in reaching product goals • Implemented card and e-product sales plan to both existing and potential customers to achieve target revenue objectives of the bank • On-boarded existing customers on e-channels platform for better service and increase in collection • Collaborated with partners and users to drive product usage Show less