Experience

Alpha Technologies

• United States
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Field Services Engineer

  • Aug 2018 - Present



Seagate Technology

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Field Application Engineer

  • Aug 2014 - Present

  - Response for field issue ( Software / Automation ) - Supporting new Product Evaluation / Qualification / Acceptance testing ) - Led the team to install and commissioning equipment accomplish on time, achieve production KPIs ( equitment and yield ) - Conduct training for new tool for customer - Data analysis / Data collection and sustaining activities - Maintain work quality by providing effective and efficiency technical support - Response for field issue ( Software / Automation ) - Supporting new Product Evaluation / Qualification / Acceptance testing ) - Led the team to install and commissioning equipment accomplish on time, achieve production KPIs ( equitment and yield ) - Conduct training for new tool for customer - Data analysis / Data collection and sustaining activities - Maintain work quality by providing effective and efficiency technical support



Xyratex

• United Kingdom
• Computer Hardware Manufacturing
• 500 - 600 Employee

• Assistant Engineer

  • Oct 2005 - Jul 2014

  - Install and buyoff the machine at customer's site - Attend and troubleshoot equipment issue - Work closely and maintain good relationship with customer. - Provide 24hrs/ 7 days technical support to customers - Install and buyoff the machine at customer's site - Attend and troubleshoot equipment issue - Work closely and maintain good relationship with customer. - Provide 24hrs/ 7 days technical support to customers



Automation Tooling Systems

• United States
• Software Development
• 1 - 100 Employee

• Lead Assembly Technician

  • 2003 - Sep 2005

  - Arrange resources for the assembly process to ensure entire project complete within the schedule - Led the electrical section of 4 technician - Experience on interpretation of wiring diagram and mechanical drawing - Perform final test and troubleshooting before hand over system to customer - Arrange resources for the assembly process to ensure entire project complete within the schedule - Led the electrical section of 4 technician - Experience on interpretation of wiring diagram and mechanical drawing - Perform final test and troubleshooting before hand over system to customer