Experience

Stonebriar Country Club
• United States
• Entertainment Providers
• 1 - 100 Employee
• Cart Attendant

  • Oct 2022 - Present


Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Manager

  • Apr 2022 - Sep 2022

  Provides and models customer service by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns; promoting products and services; maintaining a safe shopping environment; and appropriately representing and supporting the company. Responsible for finalizing the business day; monitoring register audits. Supports the achievement of financial goals by communicating and collaborating with other team leads and store management on business objectives; delivering daily operational guidance to teams; and monitoring inventory flow processes and service standards. Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.


North Texas Youth Connection
• United States
• Non-profit Organizations
• 1 - 100 Employee
• Youth Advisor

  • Jul 2021 - Oct 2021


Insperity

• United States
• Human Resources
• 700 & Above Employee

• Contact Center Specialist (seasonal)

  • Sep 2018 - Mar 2019

  Maintain excellent customer service standards to ensure customer satisfaction,primary point of contact for worksite employees relative to their personal health related benefits and web support,Worked as a team member to maintain the highest level of customer service, Documents, forwards, as needed, and follows-up on issues that require supplemental support for resolution Followed HIPAA in a professional manner, Observes the tele-boards to ensure all calls are answered as expeditiously as possible.



University of North Texas

• United States
• Higher Education
• 700 & Above Employee

• UNT STUDENT ATHLETIC TRAINER(INTERNSHIP)

  • Aug 2015 - Aug 2017

  Taking inventory, answering phones, filing paper work, supervising rehab for Division1 athletes, overseeing practice, manual labor work 15+ lbs., packing equipment on to semi-trucks for football games Taking inventory, answering phones, filing paper work, supervising rehab for Division1 athletes, overseeing practice, manual labor work 15+ lbs., packing equipment on to semi-trucks for football games