Onyinye Ezeh (CSM)
Scrum Master at Decagon- Claim this Profile
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Bio
Lesi Sampson
I have had the pleasure of working with Onyinye Ezeh at Decagon, where she served as our scrum master. I can confidently say that Onyinye is an exceptional professional who is dedicated to her work and committed to achieving the company's goals. She is a great motivator and team player who always brings a positive attitude to the table. Onyinye's outstanding leadership skills helped our team to stay on track and motivated, and she is always willing to go above and beyond to ensure the success of our projects. I highly recommend Onyinye as a valuable asset to any organization seeking a talented and dedicated scrum master
Lesi Sampson
I have had the pleasure of working with Onyinye Ezeh at Decagon, where she served as our scrum master. I can confidently say that Onyinye is an exceptional professional who is dedicated to her work and committed to achieving the company's goals. She is a great motivator and team player who always brings a positive attitude to the table. Onyinye's outstanding leadership skills helped our team to stay on track and motivated, and she is always willing to go above and beyond to ensure the success of our projects. I highly recommend Onyinye as a valuable asset to any organization seeking a talented and dedicated scrum master
Lesi Sampson
I have had the pleasure of working with Onyinye Ezeh at Decagon, where she served as our scrum master. I can confidently say that Onyinye is an exceptional professional who is dedicated to her work and committed to achieving the company's goals. She is a great motivator and team player who always brings a positive attitude to the table. Onyinye's outstanding leadership skills helped our team to stay on track and motivated, and she is always willing to go above and beyond to ensure the success of our projects. I highly recommend Onyinye as a valuable asset to any organization seeking a talented and dedicated scrum master
Lesi Sampson
I have had the pleasure of working with Onyinye Ezeh at Decagon, where she served as our scrum master. I can confidently say that Onyinye is an exceptional professional who is dedicated to her work and committed to achieving the company's goals. She is a great motivator and team player who always brings a positive attitude to the table. Onyinye's outstanding leadership skills helped our team to stay on track and motivated, and she is always willing to go above and beyond to ensure the success of our projects. I highly recommend Onyinye as a valuable asset to any organization seeking a talented and dedicated scrum master
Credentials
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Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileMay, 2022- Nov, 2024 -
Certified SAFe® 6 Scrum Master
Scaled Agile, Inc.Mar, 2023- Nov, 2024 -
Certified scrum master
Scaled Agile, Inc.Jul, 2022- Nov, 2024 -
Certified ScrumMaster (CSM)
Scaled Agile, Inc.Jul, 2021- Nov, 2024
Experience
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Decagon
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United States
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IT Services and IT Consulting
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500 - 600 Employee
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Scrum Master
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Oct 2021 - Present
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Team Lead
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Jan 2017 - Jun 2017
- Attained quarterly business development objectives established by the board of the company through exemplary leadership -Produced monthly client management reports to ensure optimal service delivery - Created and managed a comprehensive database of clients, vendors and service providers to facilitate efficient communication and collaboration - Managed and fostered strong client relationships to promote satisfaction and long-term partnerships. - Attained quarterly business development objectives established by the board of the company through exemplary leadership -Produced monthly client management reports to ensure optimal service delivery - Created and managed a comprehensive database of clients, vendors and service providers to facilitate efficient communication and collaboration - Managed and fostered strong client relationships to promote satisfaction and long-term partnerships.
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Manager
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Jan 2016 - Nov 2016
- Fostered an environment of innovation by designing and implementing workspaces to encourage creativity and enhance business performance - Demonstrated financial accountability through planning and budgeting responsibilities - Successfully planned, developed, and executed an Entrepreneur curriculum - Spearheaded the creation of a comprehensive Code of Conduct document - Formulated and executed successful strategies to generate revenue and drive profitability for the company - Fostered an environment of innovation by designing and implementing workspaces to encourage creativity and enhance business performance - Demonstrated financial accountability through planning and budgeting responsibilities - Successfully planned, developed, and executed an Entrepreneur curriculum - Spearheaded the creation of a comprehensive Code of Conduct document - Formulated and executed successful strategies to generate revenue and drive profitability for the company
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Fidelity Bank PLC
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Nigeria
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Financial Services
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700 & Above Employee
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Customer Service Lead
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Jan 2009 - May 2012
- Spearheaded client portfolio improvements through proactive communication of current trends, resulting in enhanced productivity and increased profit margins. - Ensured precise and efficient execution of customer share orders, utilizing advanced industry knowledge and expertise. - Demonstrated exceptional attention to detail in the completion of comprehensive KYC account opening documentation, effectively mitigating potential fraud incidents. - Fostered strong customer relationships within the bank's target market, leveraging exceptional communication skills and business acumen. - Maintained an unwavering commitment to exceeding the bank's service standards, consistently delivering exceptional customer experience. Show less
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Education
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2005 - 2006
University of Westminster
Master's degree, Medical Biotechnology -
1999 - 2003
University of Uyo
Bachelor's degree, Biochemistry
Community
