Experience

Universal Pediatrics

• Hospitals and Health Care
• 1 - 100 Employee

• Office Manager/Human Resources/Patient Coordinator/Medical Biller

  • Mar 2014 - Present

  East Orange, NJ In this role I ‘wear a number of hats’, which is a testament of my excellent organizational capabilities. As an Office Manager, I ensure smooth and efficient office operations, and make sure that procedures and records are aligned with annual attestation and audit requirements. I also resolve staff and patient conflicts, continuously implement initiatives to maintain office staff morale, and facilitate staff training and development on new software and equipment, to ensure that staff… Show more In this role I ‘wear a number of hats’, which is a testament of my excellent organizational capabilities. As an Office Manager, I ensure smooth and efficient office operations, and make sure that procedures and records are aligned with annual attestation and audit requirements. I also resolve staff and patient conflicts, continuously implement initiatives to maintain office staff morale, and facilitate staff training and development on new software and equipment, to ensure that staff performance remains at optimal levels. As a Patient Coordinator/Medical Biller I am accountable to enter patient data into appropriate fields, to ensure the maintenance of accurate medical electronic records. I oversee the preparation and maintenance of patient schedules, and maintain integrity and discretion in managing medical records and in handling sensitive information, in accordance with protocol. I also prepare reports, retrieve patient information from the medical database as required, and stay abreast of developments related to insurance coverage in order to educate patients on their coverage eligibility and benefits. In addition, I assign procedure/diagnoses codes for insurance purposes, submit insurance claims, and follow up persistently as necessary, to ensure the resolution of billing issues. My achievements include: - Achieved a 10% reduction in repair rates through the implementation of a weekly risk assessment for office equipment and computers - Developed and executed impactful social media marketing campaigns, which boosted the client base by over 5% - Maximized clinic resources and applied excellent problem solving to reduce bills sent to collection by over 90%, and to decrease the number of unpaid claims by over %60 Show less



Foursquare Gospel Church FTLW

• Public Relations Representative/Transportation Administrator/Vacation Bible School Administrator

  • 2005 - Present

  Orange NJ I handle a variety of responsibilities, which include organizing the transportation and setting up of equipment for conferences and events, and the design of marketing and advertising materials for upcoming events. I facilitate the transportation of new and old church members, as well as items such as food and equipment to and from the facility as required, and organize the annual Vacation Bible School summer program, which serves over 200 grade school children. I prepare lesson plans… Show more I handle a variety of responsibilities, which include organizing the transportation and setting up of equipment for conferences and events, and the design of marketing and advertising materials for upcoming events. I facilitate the transportation of new and old church members, as well as items such as food and equipment to and from the facility as required, and organize the annual Vacation Bible School summer program, which serves over 200 grade school children. I prepare lesson plans, coordinate activities and materials for the teachers and children, and provide meals and transportation. I also assign responsibilities to the volunteers. My achievements include: - Successfully facilitated over 100 events - Collaborated effectively with Event Coordinators to design advertisements and formulate effective marketing strategies - Played a key role in the growth of the Vacation Bible School program from 80 to 200 participants over 5 years Show less



Burnet Street School

• Teaching Assistant

  • 2011 - 2012

  Newark, NJ In this position I assisted the Teacher with a variety of classroom activities as well as with the movement of students from one class to the next. Additionally, I tutored children in the after-school program, and helped them with their homework.