Lewis Onwo MBCS

IT/Salesforce Administrator at Foundation for Partnership Initiatives in the Niger Delta (PIND)
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Contact Information
us****@****om
(386) 825-5501
Location
Port Harcourt, Rivers State, Nigeria, NG
Languages
  • English Full professional proficiency
  • German Elementary proficiency

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Bio

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Experience

    • Nigeria
    • Non-profit Organizations
    • 1 - 100 Employee
    • IT/Salesforce Administrator
      • May 2017 - Present

      - Increased organization-wide Salesforce adoption to 100% within three months post-go-live. - Designed internal training programs for end-user training for new and existing staff members. - Designed and led various Salesforce projects - Trained Salesforce Administrators within the organization to simplify and improve user support. - Automated mid-year and annual appraisal processes on Salesforce. - Built various apps/objects on Salesforce to improve internal processes. - Deployed and Customized Service Cloud for the organization. - Responsible for the day-to-day management of PIND's IT infrastructure, comprised of Firewalls, Switches, Servers, WLAN Controllers, NAS, etc. Show less

    • Nigeria
    • Education Administration Programs
    • Lecturer, IT Networks & Security and Asst. IT Support Technician
      • May 2014 - Nov 2016

    • India
    • Professional Training and Coaching
    • 700 & Above Employee
    • Network Engineer/Technical Trainer
      • Oct 2012 - Apr 2014

    • India
    • Information Technology & Services
    • 700 & Above Employee
    • Faculty (Networking)
      • May 2011 - Sep 2012

    • IT Administrator
      • Nov 2008 - Jan 2010

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