Onur Inan
IT Specialist at Staatliches Bauamt München 1- Claim this Profile
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Bio
Credentials
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Computer Science
-Jul, 2015- Oct, 2024
Experience
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Staatliches Bauamt München 1
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Germany
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Civil Engineering
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1 - 100 Employee
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IT Specialist
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Jul 2015 - Present
- Provided technical support for close to 350 employees for diverse hardware and software trouble tickets- Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues- Managed a multi-user computing environment- Installed and configured system hardware and software- Established and managed user accounts, computers and printer in the Active Directory- Managed network infrastructure (Cisco & HP), home offices, and printer server - Provided technical support for close to 350 employees for diverse hardware and software trouble tickets- Performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues- Managed a multi-user computing environment- Installed and configured system hardware and software- Established and managed user accounts, computers and printer in the Active Directory- Managed network infrastructure (Cisco & HP), home offices, and printer server
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CZEWO-DATA GmbH
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Germany
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Information Technology and Services
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1 - 100 Employee
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Internship
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May 2012 - Jun 2012
- Installed operating system, software & system back-ups - Constructed & maintained ESX server - Managed virtual machines & provided virtualization - Excellent customer service & system administration intern - Installed operating system, software & system back-ups - Constructed & maintained ESX server - Managed virtual machines & provided virtualization - Excellent customer service & system administration intern
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Internship
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Feb 2012 - Apr 2012
- Provided assembling, troubleshooting & computer technology services - Sourced & received goods- Excellent customer service intern - Provided assembling, troubleshooting & computer technology services - Sourced & received goods- Excellent customer service intern
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Computer Chips
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United States
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IT Services and IT Consulting
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Internship
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Oct 2011 - Dec 2011
- Installed & maintained computer systems, networks & printer - Sold computers, periphery & supplies- Managed laptop and desktop computers- Excellent customer service intern - Installed & maintained computer systems, networks & printer - Sold computers, periphery & supplies- Managed laptop and desktop computers- Excellent customer service intern
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Education
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Portland Community College
Computer and Information Systems Security/Information Assurance