Onkemetse Lesele
Field Support Engineer at Gijima (Based at Transnet Engineering)- Claim this Profile
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Bio
mothushi kgosana
Highly recommended
mothushi kgosana
Highly recommended
mothushi kgosana
Highly recommended
mothushi kgosana
Highly recommended
Credentials
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CompTIA Network+ (N10-007) Cert Prep: 6 Advanced IP Networking
LinkedInOct, 2020- Oct, 2024 -
Prepare for the CompTIA Network+ (N10-007) Certification
LinkedInOct, 2020- Oct, 2024 -
Building Resilience
LinkedInSep, 2020- Oct, 2024 -
Communication Foundations
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 10: Printers
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 2: Implementation Considerations
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 8: Security and Organization
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1002): Cert Prep 3 Windows and More
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 2 The Physical Network
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 3 The World of TCP/IP
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 4 Making TCP/IP Work
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 5 Securing TCP/IP
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 8 Building a Real-World Network
LinkedInSep, 2020- Oct, 2024 -
CompTIA Network+ (N10-007) Cert Prep: 9 Managing the Network
LinkedInSep, 2020- Oct, 2024 -
Critical Thinking for Better Judgment and Decision-Making
LinkedInSep, 2020- Oct, 2024 -
Developing Your Emotional Intelligence
LinkedInSep, 2020- Oct, 2024 -
Effective Listening
LinkedInSep, 2020- Oct, 2024 -
Embracing Unexpected Change
LinkedInSep, 2020- Oct, 2024 -
Prepare for the CompTIA A+ Certification (220-1001 and 220-1002)
LinkedInSep, 2020- Oct, 2024 -
Teamwork Foundations
LinkedInSep, 2020- Oct, 2024 -
Why Trust Matters with Rachel Botsman
LinkedInSep, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 8: Internet and the Cloud
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 1: Getting Started
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 4: Command-Line Interface and Scripting Languages
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 6: Networking, Security, and More
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1002) Cert Prep 7: Portable Computing
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1002): Cert Prep 5 Troubleshooting Operating Systems
LinkedInAug, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 1: The Basics
LinkedInJul, 2020- Oct, 2024 -
CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
LinkedInJul, 2020- Oct, 2024 -
CompTIA IT
A+ Network+Jul, 2017- Oct, 2024 -
MCSE: Private Cloud
MicrosoftFeb, 2016- Oct, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftNov, 2015- Oct, 2024 -
MCSA: Windows Server 2012
MicrosoftSep, 2015- Oct, 2024 -
CompTIA A+ ce Certification
CompTIAJan, 2017- Oct, 2024 -
Cisco CCNA Switching and Routing
CCNAMar, 2016- Oct, 2024
Experience
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Gijima
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South Africa
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IT Services and IT Consulting
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100 - 200 Employee
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Field Support Engineer
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Nov 2020 - Present
- Desktop Support- Network, Printers, and 3G card connections- Monitor and meet all SLA requirements associated with application support being provided.- Under supervision, provide end user support on IT queries in respect of hardware and software issues client impact.- Install, configure, test and maintain operating systems, application software and system management tools- Maintain security, backup, and redundancy strategies- Provide 1st and 2nd level support- Liaise with vendors and other IT personnel for problem resolution.- Manage 3rd party calls.- Create and maintain client relationship.- Setup Cellphones cellphones and IPads for General Managers.
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IT Officer- Intern
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Feb 2017 - Jul 2018
Provide technical support for both software and hardware issues users encounter. Create and verify backups for data. Respond to and resolve help desk request. Attend to administrative infrastructure including firewalls, database, malwares and protection software. Provide 1st level IT Support (Assisting with basic MS Windows/MS Office software issues, the setup of new uses, new computers and supporting the IT Service desk). Performs systems monitoring and assists in backup procedures such as changing of backup drives. Assists the IT Service Desk with hardware and software installations and troubleshooting of LAN/WAN systems. Assists the IT Service Desk with hardware and software installations and troubleshooting on server hardware. Coordinates and schedules work with external service providers (Internet Providers, Printer providers). Coordinates repairs and collections of laptops/desktops with computer hardware suppliers.
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Admin Assistant
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Jul 2012 - Dec 2014
Assist with office and administrative support for multiple supervisors. Attend to incoming and outgoing emais and calls. In charge of school database (SA-SAMS). In charge of funds raised. Assist with office and administrative support for multiple supervisors. Attend to incoming and outgoing emais and calls. In charge of school database (SA-SAMS). In charge of funds raised.
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Field Supervisor
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Oct 2011 - Nov 2011
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Education
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Gijima School of Digital
National Certificate: System Support NQF Level 5, Information Technology -
Record Times Training
MCSE Private Cloud Server 2012, Cloud Computing -
Xtensive ICT Academy
National Certificate, End-user computing -
Record Times Training
Cisco CCNA Routing and Switching, Computer Systems Networking -
Record Times Training
CompTiA A+, Computer Hardware Technology/Technician -
Record Times Training
Network+, Networking -
Gijima Technologies
National Certificate: Information Technology System Support NQF Level 5, Information Technology