Onkemetse Lesele

Field Support Engineer at Gijima (Based at Transnet Engineering)
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Contact Information
us****@****om
(386) 825-5501
Location
Johannesburg Metropolitan Area, ZA
Skills

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Credentials

  • CompTIA Network+ (N10-007) Cert Prep: 6 Advanced IP Networking
    LinkedIn
    Oct, 2020
    - Oct, 2024
  • Prepare for the CompTIA Network+ (N10-007) Certification
    LinkedIn
    Oct, 2020
    - Oct, 2024
  • Building Resilience
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Communication Foundations
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001 and 220-1002) Cert Prep: The Basics
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 10: Printers
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 9: Portable Computing
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 2: Implementation Considerations
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 8: Security and Organization
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002): Cert Prep 3 Windows and More
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 1 Understanding Networks
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 2 The Physical Network
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 3 The World of TCP/IP
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 4 Making TCP/IP Work
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 5 Securing TCP/IP
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 7 Wireless, Virtual, Cloud, and Mobile Networking
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 8 Building a Real-World Network
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA Network+ (N10-007) Cert Prep: 9 Managing the Network
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Critical Thinking for Better Judgment and Decision-Making
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Developing Your Emotional Intelligence
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Effective Listening
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Embracing Unexpected Change
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Prepare for the CompTIA A+ Certification (220-1001 and 220-1002)
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Teamwork Foundations
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • Why Trust Matters with Rachel Botsman
    LinkedIn
    Sep, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 2: Microprocessing and RAM
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 3: Core Hardware
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 4: Storage and Peripherals
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 6: Physical Networking
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 7: Understanding Networking
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 8: Internet and the Cloud
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 1: Getting Started
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 4: Command-Line Interface and Scripting Languages
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 6: Networking, Security, and More
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002) Cert Prep 7: Portable Computing
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1002): Cert Prep 5 Troubleshooting Operating Systems
    LinkedIn
    Aug, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 1: The Basics
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • CompTIA A+ (220-1001) Cert Prep 5: Display Technologies
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • CompTIA IT
    A+ Network+
    Jul, 2017
    - Oct, 2024
  • MCSE: Private Cloud
    Microsoft
    Feb, 2016
    - Oct, 2024
  • MCPS: Microsoft Certified Professional
    Microsoft
    Nov, 2015
    - Oct, 2024
  • MCSA: Windows Server 2012
    Microsoft
    Sep, 2015
    - Oct, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jan, 2017
    - Oct, 2024
  • Cisco CCNA Switching and Routing
    CCNA
    Mar, 2016
    - Oct, 2024

Experience

  • Gijima
    • South Africa
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Field Support Engineer
      • Nov 2020 - Present

      - Desktop Support- Network, Printers, and 3G card connections- Monitor and meet all SLA requirements associated with application support being provided.- Under supervision, provide end user support on IT queries in respect of hardware and software issues client impact.- Install, configure, test and maintain operating systems, application software and system management tools- Maintain security, backup, and redundancy strategies- Provide 1st and 2nd level support- Liaise with vendors and other IT personnel for problem resolution.- Manage 3rd party calls.- Create and maintain client relationship.- Setup Cellphones cellphones and IPads for General Managers.

  • Department of Economy and Enterprise Development
    • IT Officer- Intern
      • Feb 2017 - Jul 2018

      Provide technical support for both software and hardware issues users encounter. Create and verify backups for data. Respond to and resolve help desk request. Attend to administrative infrastructure including firewalls, database, malwares and protection software. Provide 1st level IT Support (Assisting with basic MS Windows/MS Office software issues, the setup of new uses, new computers and supporting the IT Service desk). Performs systems monitoring and assists in backup procedures such as changing of backup drives. Assists the IT Service Desk with hardware and software installations and troubleshooting of LAN/WAN systems. Assists the IT Service Desk with hardware and software installations and troubleshooting on server hardware. Coordinates and schedules work with external service providers (Internet Providers, Printer providers). Coordinates repairs and collections of laptops/desktops with computer hardware suppliers.

  • Letsibogo Primary School
    • Admin Assistant
      • Jul 2012 - Dec 2014

      Assist with office and administrative support for multiple supervisors. Attend to incoming and outgoing emais and calls. In charge of school database (SA-SAMS). In charge of funds raised. Assist with office and administrative support for multiple supervisors. Attend to incoming and outgoing emais and calls. In charge of school database (SA-SAMS). In charge of funds raised.

  • Statistics South Africa
    • Field Supervisor
      • Oct 2011 - Nov 2011

Education

  • Gijima School of Digital
    National Certificate: System Support NQF Level 5, Information Technology
    2020 - 2021
  • Record Times Training
    MCSE Private Cloud Server 2012, Cloud Computing
    2016 - 2017
  • Xtensive ICT Academy
    National Certificate, End-user computing
    2012 - 2012
  • Record Times Training
    Cisco CCNA Routing and Switching, Computer Systems Networking
    2017 - 2017
  • Record Times Training
    CompTiA A+, Computer Hardware Technology/Technician
    2017 - 2017
  • Record Times Training
    Network+, Networking
    2017 - 2017
  • Gijima Technologies
    National Certificate: Information Technology System Support NQF Level 5, Information Technology
    2020 -

Community

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