Onica Nicole-Hoeke

Ambassador at Up & Up College Festival Series
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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Bio

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Credentials

  • Social Media Management
    Coursera
    Jul, 2021
    - Nov, 2024
  • Introduction to Social Media Marketing
    Coursera
    Jun, 2021
    - Nov, 2024

Experience

    • United States
    • Entertainment
    • 1 - 100 Employee
    • Ambassador
      • Apr 2021 - Present

      * Seamlessly coordinated and managed online events such as giveaways, voting, and merchandise distribution* Used social media platforms to promote company campaigns and build an engaged following* Effectively communicated brand messaging and values through cohesive social media content * Seamlessly coordinated and managed online events such as giveaways, voting, and merchandise distribution* Used social media platforms to promote company campaigns and build an engaged following* Effectively communicated brand messaging and values through cohesive social media content

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Communications & Social Media Intern
      • Feb 2021 - Apr 2021

      * Demonstrated self-reliance by meeting and exceeding workflow needs* Responded to breaking news in a timely manner while monitoring content for quality, accuracy and impact* Designed new graphics and curated content to strengthen brand visibility though both aesthetic and messaging * Demonstrated self-reliance by meeting and exceeding workflow needs* Responded to breaking news in a timely manner while monitoring content for quality, accuracy and impact* Designed new graphics and curated content to strengthen brand visibility though both aesthetic and messaging

    • United States
    • Media Production
    • 1 - 100 Employee
    • Public Relations Intern
      • Oct 2020 - Dec 2020

      • Worked with marketing department on branding strategies.• Developed campaigns to increase public awareness of company and engage customers.• Prepared social media posts and videos with eye for viral content strategies.• Teamed with Social Media Department to develop brand media relations strategies through social media platforms such as Instagram, Twitter, Facebook.• Monitored content for quality, accuracy and impact. • Worked with marketing department on branding strategies.• Developed campaigns to increase public awareness of company and engage customers.• Prepared social media posts and videos with eye for viral content strategies.• Teamed with Social Media Department to develop brand media relations strategies through social media platforms such as Instagram, Twitter, Facebook.• Monitored content for quality, accuracy and impact.

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Team Member
      • Dec 2019 - Apr 2020

      • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.• Efficiently multi-tasked in a fast paced environment.• Proactively anticipated and addressed customers needs to build rapport and maintain company reputation. • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.• Efficiently multi-tasked in a fast paced environment.• Proactively anticipated and addressed customers needs to build rapport and maintain company reputation.

    • Office Representative
      • Jun 2016 - Nov 2019

      • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.• Remained solutions-oriented in face of complex problems to assist management and overall business direction.• Organized, stored and retrieved files to enhance daily operations and support customer needs. • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.• Remained solutions-oriented in face of complex problems to assist management and overall business direction.• Organized, stored and retrieved files to enhance daily operations and support customer needs.

    • Program Assistant
      • Jan 2015 - Jul 2018

      • Resolved customer issues in an efficient manner to build loyalty.• Outlined and directed projects with teams of up to four employees.• Responded to issues with a professional and relationship-focused approach. • Resolved customer issues in an efficient manner to build loyalty.• Outlined and directed projects with teams of up to four employees.• Responded to issues with a professional and relationship-focused approach.

Education

  • San Diego State University
    Bachelor of Arts - BA, Public Relations/Image Management
    2018 - 2022
  • Archbishop Mitty High School
    2014 - 2018

Community

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