Ong Weixiong
Team Manager at CIMB Bank Singapore- Claim this Profile
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Bio
Credentials
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Building Trust
LinkedInApr, 2022- Nov, 2024 -
Communicating Nonverbally
LinkedInApr, 2022- Nov, 2024 -
Communication Foundations
LinkedInApr, 2022- Nov, 2024 -
Igniting Emotional Engagement
LinkedInApr, 2022- Nov, 2024 -
Interpersonal Communication
LinkedInApr, 2022- Nov, 2024 -
Learning to Be Approachable
LinkedInApr, 2022- Nov, 2024
Experience
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CIMB Singapore
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Singapore
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Banking
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400 - 500 Employee
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Team Manager
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Oct 2014 - Present
Responsibilitie(s) : Business development for customer acquisition and executing, monitoring and fulfilment of various strategic campaigns/promotions , deployment of information of developing product programme/s within the Retail Banking department Lead a team to acquire New-to-Bank (NTB) customers via different sales channels, e.g. Roadshows, Telesales, Corporate Events & etc Lead a team to acquire New-to-Preferred (NTP – AUM $250K) customers via different sales channels, e.g. Roadshows, Telesales, Corporate Events & etc Lead a team of DSE Fulfillment. Handle all casa & fix-deposits applied through online channel. Ensure it complies with bank’s kyc. Complete cdd, ecdd & aml risk rating. Ensure completeness of documents & details. To justify the activation of accounts and raise str accordingly if needed. To strategize and source out appropriate venue and vendors for roadshow, and at the same time handle end to end invoicing and logistic process. Responsible for fostering strategic business relationships with other units/departments/subsidiaries Resolve and handle with care for any dispute that customers have with the bank services. Coach and mentor team members on product knowledge and processes Motivate team members and conduct meetings on performance update and identify service improvements Other ad hoc duties when required Show less
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OCBC
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Singapore
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Banking
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700 & Above Employee
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Workplace Banking Acquisition Executive
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Jun 2014 - Oct 2014
Responsibilitie(s) : Main job is to acquire account opening for salary crediting into OCBC Bank. Devise and implement sales strategies and activities to maximize opportunity. Create opportunity by having corporate events for company such as lunch-talk or bazaar. Approach and introduce to the customer a One-Stop banking services. Main banking services are savings account, personal loan, time deposits and credit cards. Other banking services are mortgage loan, insurance and priority banking. Provide after sales services to ensure that customers are satisfy. After sales services include follow-up calls and feedback calls. Resolve and handle with care for any dispute that customers have with the bank services. Working environment are both customer service and sales figured orientated. Other ad hoc duties when required. Show less
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Standard Chartered Bank
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United Kingdom
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Banking
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700 & Above Employee
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New Business Relationship Manager
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Jul 2010 - Jun 2014
Responsibilitie(s) : Main job is to acquire account opening for salary crediting into Standard Chartered Bank. Acquire Priority Banking Customer Of Minimum $200,000 for the bank for deposits & investments. Devise and implement sales strategies and activities to maximize opportunity. Create opportunity by having corporate events for company such as lunch-talk or bazaar. Approach and introduce to the customer a One-Stop banking services. Main banking services are savings account, personal loan, time deposits and credit cards. Other banking services are mortgage loan, insurance and priority banking. Provide after sales services to ensure that customers are satisfy. After sales services include follow-up calls and feedback calls. Resolve and handle with care for any dispute that customers have with the bank services. Working environment are both customer service and sales figured orientated. Other ad hoc duties when required. Show less
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Citi
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United States
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Financial Services
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700 & Above Employee
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Acquisition Specialist
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Sep 2007 - Jul 2010
Responsibilitie(s) : Main job is to acquire account opening through various sales channel Various sales channel involve roadshow, branches and corporate events. Main banking services are savings account, personal loan, insurance and credit cards. Other banking services are mortgage loan and priority banking. Provide timing deliver of products to customer as per communicated time frame. Provide after sales services to ensure that customers are satisfy. After sales services include follow-up calls and feedback calls. Resolve and handle with care for any dispute that customers have with the bank services. Working environment are both customer service and sales figured orientated. Other ad hoc duties when required. Show less
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Education
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Nanyang Polytechnic
Computer Engineering