Experience

Digital Jewels Africa

• Nigeria
• Business Consulting and Services
• 1 - 100 Employee

• Head of Academy

  • Mar 2019 - Present

  • Manage Grow, develop & manage all units in the Academy: Instructor Led Training, e- learning, Recruitment - for external clients • Ensure appropriate competencies & build team for optimal effectiveness & productivity • Ensure attainment of financial & non-financial targets • Ensure excellent customer knowledge, care (CRM) & value delivery • Ensure development & delivery of proactive market changing initiatives & offerings • knowledge of market trends, competitor activities, Academy’s positioning & offerings & respond appropriately • Ensure development & growth of formalized loyalty programs • Ensure the active engagement of strategic value adding partnerships and collaboration • Ensure effective use of value-adding technology-enabled tools • Grow the DJL Academy brand & position optimally across West Africa • Position the Academy as the Industry’s trusted learning & resourcing advisor • Deliver distinctive value Show less



Serve Consulting

• Nigeria
• Business Consulting and Services
• 1 - 100 Employee

• Lead, Business Development

  • Oct 2015 - Present

  • Drive sales for all products and services that Serve Consulting offers • Identify new and strategic business opportunities in alignment with the vision of the organization • Develop innovative proposals and presentations that clearly demonstrate the unique value of Serve’s solutions • Develop annual marketing and sales plans which focus on meeting organizational objectives • Participate in the management of product life cycle from strategic planning to tactical activities • Analyze potential partner relationships for Serve’s product lines • Maintain an up-to-date and accurate record of all physical assets of Serve Consulting under the sales department’s care / use • Maintain the CRM database of the organization, utilizing it as a tool to enhance customer satisfaction and profitability • Manage the research and evaluation of new product opportunities, demand for potential products, and customer needs and insights • Lead the team that serves as first point of contact for all enquiries regarding Serve’s services and provide a first response to such enquiries ensuring follow up to possible closure • Overall marketing strategy and execution of plans for the existing products/services • Working with product development teams (or external consultants) to manage new product/service development • Working with the Marketing team to launch campaigns for new products/services • Supporting Project Manager in managing delivery channels for products/services • Represent the organization in all presentations, meetings, fairs, conferences, etc. Show less



Financial Datanet House Limited (FDHL)

• Lagos, Nigeria

• Head of Training

  • Oct 2006 - Sep 2015

  • Develop and Supervise the up-running of the Trainng Unit and carry out the business development functions of FDHL under the direction and supervision of the MD • Ensure all training are adequately implemented Manage the proposal development process and maintain the time-lines for the proposal teams • Generating leads for possible sales for training • Initiate marketing strategies and coordinate actions to influence the market • Business Model Design • In-depth analysis of FDHL business and make recommendations to MD • Intelligence gathering on customers and competitors (Competitive Analysis) • Analyse customers feedback after each training program (Evaluation Summary) • Maintain a template on each client capturing (all expenses) incurred on mandate(s) and direct profitability analysis • Develop and maintain electronic database on business prospects and pursuits: Detailing counterparty, contact person, follow-up actions and other relevant issues etc. Relationship Management • Manage existing/allocated and new client relationships • Attend functions organized by clients as a way of identifying with clients and ultimately enhancing client intimacy Sales • Prepare and present sales plan, sales strategy and annual budget to Group Head • Set sales targets and define strategy to achieve these targets and to follow the set strategy punctually • Make presentation to clients as may be required Show less