Regulatory Compliance Officer

• Jun 2021 - Present

Clinical Research Assistant

• Apr 2019 - Aug 2021

Assists with assessing patient records to identify patients who are eligible to participate in specified clinical research protocols; recruits, interviews and enrolls patients; obtains informed consent and ensures consent process is administered in compliance to regulatory and sponsor requirements; educates patients and families of purpose, goals, and processes of clinical study; coordinates scheduling and follow-through of patient care appointments, procedures, & other diagnostic testing in accordance with study protocol; participates in the collection, processing & evaluation of biological samples; administers, evaluates and calculates standardized scoring of diagnostic, psychological or behavioral testing or questionnaires; assists with collecting, extracting, coding, and analyzing clinical research data; generates reports and reviews to ensure validity of data; supports activities to ensure compliance with all Institutional Review Boards (IRB), FDA (Federal Drug Administration), federal, state and industry sponsor regulations; assists with coordinating and preparing for external quality assurance and control reviews by IRB, federal or industry sponsors; participates in activities to develop new research protocols and contributes to establishment of study goals

Staffing Resource Data Specialist

• Dec 2015 - Mar 2018

Responsible for assisting with organizing, maintaining, and evaluating Staffing Management systems for Patient Care Services. Function as a team with the SRIS Analyst, Staffing Resource Center as well as IS and serve as the primary back-up resource for SRIS Analyst as relates to ANSOS One Staff, eShift and other SRIS applications. Functions as the data specialist for the Staffing Resource Center and provides support to the Staffing and Resources Division via collection, verification and interpretation of data from various sources to improve the reliability and efficacy of staffing functions. Utilize computer systems for word processing, spreadsheet input and analysis, database input and presentations. Promote efficient scheduling practices within the Staffing Resource Center and Patient Care Services by accurately forecasting scheduling needs, analyzing trends, and translating that to the overall scheduling process.

Oncology Coordinator II

• Mar 2015 - Sep 2015

This position is a promotion from Oncology Coordinator I and some of the responsibilities include coordinating and supporting the functions of an integrated patient access services team from within the clinic setting. Additional responsibilities include, scheduling and coordinating patients for follow up appointments, testing and consultation visits, floating to different clinics, schedule template management for multiple providers, on-boarding new physicians, and communicating with clinic staff to ensure comprehensive care for patients and staff.

Oncology Coordinator I

• Jul 2014 - Mar 2015

This position acts as the liaison between patients and a physician’s clinic. Responsible for scheduling both new and returning patients for all services including admissions/surgeries, appointments, labs and scans according to disease specific guidelines as directed by clinic staff. Help initiate contact with patients' local hospitals or doctors' offices in order to coordinate care by requesting medical records and office notes. Accurately collect demographic and insurance information from patients in order to initiate insurance verification and registration prior to patient appointments.

Patient Revenue Cycle Specialist

• Oct 2012 - Jul 2014

I registered and scheduled patients for their appointments as well as verified any insurance coverage. I was responsible for collecting demographic information and accurately entering that information into the patient's chart. I consistently met and exceeded department standards of patient revenue collection while registering between 70 and 100 incoming patients daily. I was cross trained in 8 major areas of the OSU Wexner Medical Center system both inpatient and outpatient centers.

Switchboard Associate

• Jul 2011 - Oct 2012

I was responsible for receiving both internal and external phone calls and transferring those calls to the appropriate location. I was also responsible for initiating emergency protocalls for various situations in the hospital. The switchboard kept and updated all of the on-call schedules for the physicians and residents

Lead Generator/Associate

• Mar 2006 - Nov 2011

The Lead Generator is responsible for training all store associates and managers on current programs, training associates on how to generate successful leads by encouraging product knowledge, maintaining the in-stock appearance of assigned areas as well as the entire store, and ensuring that customers have a clean and safe shopping environment. The Lead Generator is responsible for training all store associates and managers on current programs, training associates on how to generate successful leads by encouraging product knowledge, maintaining the in-stock appearance of assigned areas as well as the entire store, and ensuring that customers have a clean and safe shopping environment.