BG Automotive Delivery Director

• Jan 2023 - Present

Senior SAP Consultant

• Sep 2021 - Feb 2023

SAP Logistics Consultant

• Mar 2020 - Aug 2021

Regional SAP FCS L2 Functional Support

• Jun 2014 - Mar 2020

Level 2 SAP Functional Support (Group Information Systems) L2 SAP Support: • Level 2 functional support for SAP ERP module including MM/PP/SD/PM/PUR domains for Eastern Europe region (CZ/SK/RO/HU/TR) • LES/MES application support (MII system) • SAP IBP application support • SAP TM application support • SRM application support • Non-Regression tests - new functionalities and its documentation • Training of colleagues and local Key Users within production plants SAP implementation: • Support of SAP implementation teams within production plants • Key user support and active participation of knowledge transfer • Post GoLive support of newly implemented plants Project management: • Managing of SAP projects as project manager • Implementation of new SAP functionalities • Time schedule organization, assignment of tasks and supervision of projects Show less

ICT services coordinator

• Oct 2012 - May 2014

Finance management: · management and supervision of IT cost center · creating purchase orders, processing goods receipts and cost control in SAP ERPsystem · processing of incoming invoices from ICT vendorsVendor management: · operational management of ICT vendors · checking the fulfillment of SLA from vendors · participation in ICT tenders · demand managementHardware management: · IT store management · supervising of HW distribution · adjustments of SOP and monitoring it’s compliance · inventory of IT devices and other IT department assets · management of mobile phones (user support, service changes, regular inspection) · member of IT projects: SSD for top management, mobile phone renewal, iPadsfor business developers and ASMsInnovations: · implementation of new processes and options (mobile phone and SIM card distributionmethod, effective HW registration) Show less

ServiceDesk operator

• Nov 2009 - Sep 2012

· first level support for SAP – modules ERP, CRM, BW, HR, MI· first level support for Integrated Order Management· authorizations in SAP/R3· active cooperation with Shared Services in Bulgaria (communication in English)· support for end users in Czech Republic and Slovakia· handling inquiries and responsibility for variety of IT requirements· technical support - solving problems with hardware and software· preparation and distribution of HW to users· managing and setting of users access rights in SAP and MS Active Directory· support of Motorola devices (MC70/75, MC5090, CV30) and Apple devices(iPhone, iPad)· mentoring and educating of new colleagues· deputy of manager in case of his absenceFOREIGN INTERSHIP IN ZÜRICH: · support of SAP implementation · education of local IT HelpDesk team · sharing the knowledge and the experience in way to optimalize and enhance theprocesses and reporting of KBIs Show less