On-nicha Phunphorn

Parttime Digital Marketing Student at Thammasat University
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Contact Information
us****@****om
(386) 825-5501
Location
Chon Buri, Thailand, TH
Languages
  • English Full professional proficiency
  • Thai Native or bilingual proficiency
  • Japanese Elementary proficiency

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Credentials

  • DMP22 - Digital Marketing Program
    Thammasat University
    Jan, 2018
    - Oct, 2024
  • ANA12 - Accounting for Non-Accountants Program, Thailand
    Chulalongkorn University

Experience

    • Higher Education
    • 700 & Above Employee
    • Parttime Digital Marketing Student
      • Jan 2018 - Present

      I am currently taking part in the Digital Marketing Program (DMP22) which is arranged by Thammasat Business School (CONC). I am currently taking part in the Digital Marketing Program (DMP22) which is arranged by Thammasat Business School (CONC).

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Internship
      • Aug 2017 - Sep 2017

      - Conducted research to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable opportunities - Resume sourcing and screening; interviewing, and reference/background checking of potential candidates - Maintained an ongoing relationship with existing clients - Conducted research to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable opportunities - Resume sourcing and screening; interviewing, and reference/background checking of potential candidates - Maintained an ongoing relationship with existing clients

    • Customer relationship management
      • Apr 2014 - Sep 2014

      - Increased customer satisfaction rate from 78% to 95% by responding quickly to client needs and developing relationships with the customer - Collaborated with team of specialists, driving Key Performance Indicators (KPIs) for CRM adoption and utilization - Researched to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable opportunities - Increased customer satisfaction rate from 78% to 95% by responding quickly to client needs and developing relationships with the customer - Collaborated with team of specialists, driving Key Performance Indicators (KPIs) for CRM adoption and utilization - Researched to proactively identify trends and other relevant business insights, turning insights into actionable and quantifiable opportunities

  • TISCO Asset Management Co., Ltd
    • Bangkok Metropolitan Area, Thailand
    • Investment consultant (Mutual funds & Private funds)
      • Jan 2014 - Mar 2014

      - Recommending investment solutions aligned with clients’ risk tolerance, time frame, and financial situation. - Maintained participant relationships by delivering personalized service and responded to policy-related questions. - Educate clients on Asset Allocation and the impact the market has on investing - Assist clients in making informed decisions to meet their long-term financial goals. - Recommending investment solutions aligned with clients’ risk tolerance, time frame, and financial situation. - Maintained participant relationships by delivering personalized service and responded to policy-related questions. - Educate clients on Asset Allocation and the impact the market has on investing - Assist clients in making informed decisions to meet their long-term financial goals.

  • TISCO Bank Public Company Limited
    • Bangkok Metropolitan Area, Thailand
    • Secretary (Senior Vice President)
      • Mar 2012 - Dec 2013

      - Assisted Senior Vice President as needed. - Maintained Senior Vice President calendars and arranged meetings with clients and other officials - Collected and coordinated the flow of internal and external information - Dynamic interpersonal communication abilities allowing for personal interaction with clients and office associates on various matters - Assisted Senior Vice President as needed. - Maintained Senior Vice President calendars and arranged meetings with clients and other officials - Collected and coordinated the flow of internal and external information - Dynamic interpersonal communication abilities allowing for personal interaction with clients and office associates on various matters

    • Automobile salesperson
      • Nov 2011 - Jan 2012

      - Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service - Assessed client needs a negotiated price, and assisted customers through the credit process. - Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met - Followed up on all sales leads from a variety of sources in efforts to bring in customers - Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service - Assessed client needs a negotiated price, and assisted customers through the credit process. - Cohesively worked with sales managers to ensure individual and department sales goals are over exceeded and timely met - Followed up on all sales leads from a variety of sources in efforts to bring in customers

Education

  • International University of Japan
    Master's degree, E-business
    2016 - 2017
  • Sasin Graduate Institute of Business Administration of Chulalongkorn University
    Exchange Program, BBA
    2017 - 2017
  • College of Business and Communication
    Japanese Language and Literature
    2014 - 2016
  • LASALLE College of the Arts
    Bachelor's degree, Design and Communication (Illustration)
    2007 - 2010

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