Omphile Monika
Information Technology Support Engineer at HardPro- Claim this Profile
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Topline Score
Bio
Credentials
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VMware Certified Professional - Data Center Virtualization 2022
VMwareDec, 2022- Oct, 2024 -
Veeam® Sales Professional (VMSP) certification
Veeam SoftwareNov, 2022- Oct, 2024 -
Certified Ethical Hacker (CEH)
EC-CouncilMay, 2022- Oct, 2024 -
Certified Secure Computer User (C/SCU)
EC-CouncilDec, 2020- Oct, 2024 -
Fortinet Network Security Expert Level 1: Certified Associate
FortinetJan, 2021- Oct, 2024 -
Fortinet Network Security Expert Level 2: Certified Associate
FortinetJan, 2021- Oct, 2024 -
ISO 27001 Foundation - Information Security Certification
SkillFrontJan, 2021- Oct, 2024
Experience
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HardPro
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Botswana
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IT Services and IT Consulting
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1 - 100 Employee
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Information Technology Support Engineer
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Jan 2021 - Present
•Addressing all IT service breakdowns and providing resolution with specified turnaround times •Onsite installation of new PCs and locally attached peripherals such as printers and image scanners •Installation of additional applications as per user’s requirements as such as the back’s business applications, Sybase, SQL Server, Power BI. •Upgrade of PC hardware as required such as increasing of memory •Upgrade of desktop operating systems and MS Office suites as per the Bank’s requirement •Troubleshooting of hardware and software for PCs and peripherals, Show less
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MCS Security Solutions
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Botswana
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Computer and Network Security
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1 - 100 Employee
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Cyber Security Consultant
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Jun 2020 - Present
Roles and Responsibility -To find the most efficient way to protect the system, networks, software, data and information systems against any potential attacks -To implement vulnerability testing, threat analyses, and security checks -To perform the research on cyber security criteria systems and validation procedures -To successfully manage meetings with IT departments to fix specific internet safety problems -To calculate accurate cost estimations and categorize integration issues for IT project teams -To plan and design healthy security architectures for any IT project -To investigate and provide security solutions sing business standard analysis criteria -To deliver technical reports and official papers relating to test findings -To give professional supervision and guidance to security teams -To update and upgrade security systems as required -To promote the company through digital marketing using various social media platforms Show less
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Civil Aviation Authority of Botswana
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Legal Services
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200 - 300 Employee
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Internship
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Jul 2017 - Dec 2017
Roles and Responsibilities -Network maintenance -User support -Installing computer software's and hardware's -Upgrading their operating system from win7 to win10 -Recovering lost data -Desktop management -Configuring IP cisco phones -Configuring switches and routers -Installing printers and configuring them Roles and Responsibilities -Network maintenance -User support -Installing computer software's and hardware's -Upgrading their operating system from win7 to win10 -Recovering lost data -Desktop management -Configuring IP cisco phones -Configuring switches and routers -Installing printers and configuring them
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Education
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2014 - 2018
Botho University
Bachelor's degree, Network Security & Computer Forensics
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